Teams at Arctiq

Operate and improve enterprise Azure infrastructure across platform engineering, networking, resiliency, governance, security, and hybrid connectivity. Build infrastructure as code with Bicep and CI/CD pipelines, automate operations, monitor environments, troubleshoot escalations, execute disaster recovery testing, and support compliance in a regulated financial-services environment. The role also provides third-tier support, participates in on-call rotation, manages ServiceNow changes, and mentors engineers.

Lead the design, administration, security, and optimization of enterprise systems and compute infrastructure. Manage Windows Server, VMware, Azure, Microsoft 365, Active Directory, Citrix VDI, storage, backup, networking, certificates, and integrations. Serve as an expert escalation resource, automate administration with PowerShell, maintain technical documentation, support security and risk reduction efforts, and participate in on-call coverage, occasional overtime, and travel.

Provides sales and operational support to Client Directors and clients, including sourcing IT products, obtaining pricing, preparing quotes, processing orders, coordinating vendors and logistics, handling returns, submitting opportunity registrations and rebate claims, creating reports, and improving processes. The role also supports client meetings, maintains manufacturer and distributor relationships, renews certifications, and trains new team members. Fluency in French is mandatory, and the position is hybrid with regional office requirements.