Senior Systems Engineer

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

This is a fully remote 6 month contract-to-permanent opportunity with one of Arctiq's clients. Candidates must be able to work permanent for any US employer and located in one of these states: AZ; CA; CO; CT; DC; FL; IL; IN; MA; MD; ME; NH; NJ; NY; PA; TN; TX; UT; VA; VT. 

We are hiring a Senior Systems Engineer to take the lead on engineering, administering, and continually refining our client's enterprise Systems and Compute environment. Your focus will be keeping the infrastructure reliable, secure, and efficient, and spotting ways to modernize, automate, and upgrade the overall technology environment.

Day to day, you'll collaborate with the Manager of Systems and other technology groups to make sure infrastructure solutions fit business requirements, enterprise architecture, and operational standards. We need someone who pairs hands-on technical depth with sharp problem-solving and real experience running complex enterprise environments.

Responsibilities

• Design, implement, and manage the foundational systems: Exchange, physical and virtual servers, Active Directory and Group Policy, Certificate Services, authentication platforms, and the compute, networking, storage, and remote access/mobility services that go with them.
• Provide administration and support for cloud-based platforms and services, including Microsoft Azure and Office 365.
• Oversee and administer Citrix VDI, load balancers, and SSL certificate management.
• Track, maintain, and fine-tune system performance so the environment stays reliable, scalable, and secure.
• Handle routine, scheduled, and long-term maintenance as well as user-facing service work, keeping operational standards consistently high.
• Act as the expert-level escalation contact for difficult technical problems.
• Write and keep current detailed technical documentation covering processes, procedures, troubleshooting guides, training materials, and change management records.
• Share in the on-call rotation, covering after-hours support as required.
• Be ready for occasional overtime, off-hours work, or travel when projects and operations call for it. Make sure integrations are secure, efficient, and in line with enterprise architecture and governance standards.
• Put security best practices into action and help meet relevant security protocols and regulatory requirements, in partnership with the Information Security, Applications, and Infrastructure teams.
• Work alongside appropriate cross-functional technology teams on risk assessments and on strategies to lower exposure to security vulnerabilities.
• Keep records of data flows, API endpoints, schemas, and integration logic.
• Help evaluate, select, implement, and improve integration platforms.
• Back efforts to ensure data quality, integrity, and reconciliation between systems.

Required Qualifications

• 10+ years as a Systems Engineer, with Microsoft Server experience in enterprise settings.
• 10+ years of designing, building, securing, and managing virtualized environments on the VMware stack (ESXi, vCenter).
• Hands-on experience building and securing Hyperconverged Infrastructure (Nutanix, Dell VxRail, HPE).
• Experience managing and administering Citrix VDI, load balancers, and SSL certificate management.
• Experience with mail and messaging services in Exchange Online.
• Experience working with Microsoft Azure and Entra ID.
• Familiarity with enterprise storage across block (SCSI/NVMe), file (CIFS/NFS), and object (S3) types.
• Experience with enterprise backup and recovery platforms (Rubrik, Cohesity, Veeam).
• Proven capability to run enterprise-wide systems and compute infrastructure while juggling several infrastructure components at the same time.
• Expert command of Microsoft Windows enterprise environments, including Active Directory, M365, and PKI design, support, and administration.
• Advanced understanding of VMware, Windows Server, TCP/IP, DNS, and related protocols.
• Strong grasp of network design and management (LAN/WAN, MPLS, VPN, VLAN, Wi-Fi).
• Solid working knowledge of encryption technologies, along with cybersecurity risk reduction and system hardening practices.
• Advanced PowerShell scripting ability for system utilities, automation, and administration.
• Skilled with monitoring platforms (SolarWinds, LogicMonitor, Splunk, Aria)

Education

• A bachelor's degree in computer science, computer information systems, or a related discipline is preferred, and an advanced degree is a plus.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.