Jobs at Arbor Education

Lead design and implementation of scalable PHP-based features and services, produce documentation and tests, mentor engineers, run reviews and tech sessions, and collaborate with PM, QA, and tech leads to deliver high-impact product improvements.

The Schools Customer Marketing Manager will develop marketing strategies to boost product engagement and retention among school clients, working closely with multiple teams to create campaigns and analyze performance metrics.

Work with the Payments Senior Product Manager to define, scope and deliver the payments product roadmap. Translate user needs into user stories, functional specs, business rules and acceptance criteria; model workflows and system diagrams; ensure PCI and data-protection compliance; triage escalated support issues; coordinate cross-team dependencies; use data to iterate and measure impact; and communicate progress to stakeholders.

Join an in-person, entry-level Payroll Academy to learn payroll systems, HMRC compliance, and high-volume data administration. Progressively own small payroll portfolios under supervision, verify and input employee data, flag anomalies, and collaborate with the Wakefield pod to ensure accurate, compliant payroll processing.

Lead design, build, and scale backend platform services and features across Arbor's core product. Own delivery of high-impact functionality, ensure test coverage and code quality, mentor engineers, and drive technical solutions, documentation, and roadmap work in a service-oriented architecture.

Lead data architecture and strategy across OLTP, OLAP, and AI systems. Drive AI-first foundations (LLM orchestration, RAG, real-time inference), ensure DataOps/CI-CD, mentor technical leads, run architectural reviews, partner with product and engineering leadership, and optimise platform security, observability and costs.

The Senior DevOps Engineer will enhance the Arbor platform's resilience and performance, improve CI/CD pipelines, and foster team collaboration while ensuring systems documentation and incident response.

Provide operational support to a 250+ commercial organisation: manage diaries for the CCO, run meeting rhythms, internal communications, basic commercial reporting, event logistics, maintain trackers and shared resources, and improve team processes.

Lead architecture and technical strategy across core product suites, mentor senior engineers, drive AI-first SDLC adoption, own target architectures and roadmaps, support feature delivery and tech debt reduction, and ensure reliability, security, and compliance.

The Site Reliability Technical Lead will oversee system design, enhance platform reliability, manage incidents, drive automation, and mentor engineers to ensure scalable and secure solutions.

Lead SAMpeople product strategy and roadmap, drive AI-enabled product lifecycle across SDLC, hire and mentor product managers, align product with commercial goals, and coordinate cross-functional launches with GTM teams.

Lead a single engineering team with hands-on coding, own team architecture, drive AI-augmented tooling adoption, manage and mentor engineers, run technical hiring, align delivery to portfolio roadmaps, and use data to improve processes and quality.

Serve as the bridge between payroll stakeholders and engineering: elicit and decompose payroll requirements, produce detailed functional specs and workflows, ensure compliance and payment security, drive agile delivery, triage escalations, and balance maintenance with new feature development to improve payroll accuracy and scalability.

Lead product marketing for a core product suite: define GTM strategy, launch features, drive adoption and retention, enable Sales and Customer Success with messaging and collateral, analyze metrics and user feedback, and integrate AI tooling to automate and enhance marketing delivery.

The Senior TechOps Engineer will oversee the operational health of data migrations for Arbor products, ensuring smooth execution and process improvements while collaborating with various teams and mentoring junior members.

The Brand and Content Marketing Manager will drive brand strategy, develop high-impact campaigns, manage a content calendar and production, ensure brand consistency, and enhance collaboration across teams while achieving lead generation targets.

The Senior Product Engineer will develop back-end services in Python and PHP, manage large technical projects, ensure code quality, and mentor junior engineers while collaborating within the team.

Architect, build, and maintain CX platforms (Gainsight, Zendesk). Design process automation, manage data pipelines and system health, create automated KPI dashboards, and advise cross-functional teams to improve customer journeys and survey closed-loop processes.

Ensure platform availability, scalability, observability and capacity planning. Monitor performance, implement SLOs, improve monitoring and alerting, create runbooks and DR tests, support incident response and blameless postmortems, collaborate with platform and engineering teams to design resilient, scalable solutions and maintain documentation and playbooks.

Senior DevOps Engineer responsible for improving platform resilience and performance by collaborating with architects and engineering teams. Implement infrastructure improvements, ensure high availability, strengthen CI/CD and DR plans, assist incident response and post-mortems, document runbooks/playbooks, and share knowledge across the team.