Jobs at Arbor Education

Develop and maintain Arbor’s front-end library, React Native mobile application, component library, and React migration from ExtJS. Lead feature design, documentation, automated testing, code reviews, pair programming, incident remediation, and developer-experience improvements. Collaborate with product, QA, and technical leadership while mentoring engineers, promoting accessibility, scalable architecture, software-engineering best practices, and continuous learning.

The Site Reliability Engineer will improve platform availability, scalability, observability, and resilience. Responsibilities include performance monitoring, SLO implementation, capacity planning, infrastructure automation, incident response, disaster recovery testing, runbook development, postmortems, and collaboration with engineering and platform teams. The role requires Terraform, database, messaging, nginx, monitoring, and SRE experience, with Docker and additional cloud-platform experience beneficial.

Leads the Migration Operations team, managing engineers, capacity, hiring, delivery, and operational quality. Oversees migration readiness, SLAs, triage, incident reviews, risk assessments, escalation, documentation, and automation initiatives. Partners with Product, Platform, Onboarding, and Support teams to improve migration reliability, throughput, and customer communication across products and countries.

The Senior Migrations Engineer will develop and maintain the Migrations Platform, ensure reliable migrations, and support onboarding of new schools, emphasizing collaboration and quality improvement.

Lead design and implementation of scalable PHP-based features and services, produce documentation and tests, mentor engineers, run reviews and tech sessions, and collaborate with PM, QA, and tech leads to deliver high-impact product improvements.

Architect, build, and maintain CX platforms (Gainsight, Zendesk). Design process automation, manage data pipelines and system health, create automated KPI dashboards, and advise cross-functional teams to improve customer journeys and survey closed-loop processes.

Lead policy, market, competitor, customer, and strategic insights for Arbor’s education technology business. Analyze internal school data to identify national trends, guide strategy, and produce evidence-based thought leadership. Represent Arbor with the DfE, policymakers, think tanks, and sector influencers; monitor policy and legislative developments; advise leadership on risks and opportunities; and support PR and brand activity through data-led stories.

Join an in-person, entry-level Payroll Academy to learn payroll systems, HMRC compliance, and high-volume data administration. Progressively own small payroll portfolios under supervision, verify and input employee data, flag anomalies, and collaborate with the Wakefield pod to ensure accurate, compliant payroll processing.

The Senior DevOps Engineer will improve the Arbor platform’s resilience, performance, scalability, and infrastructure maturity. Responsibilities include enhancing high availability, testing, disaster recovery, CI/CD pipelines, deployment patterns, incident response, post-mortems, documentation, and knowledge sharing. The role requires extensive experience with AWS, large-scale distributed cloud platforms, Infrastructure as Code, databases, messaging systems, reverse proxies, monitoring tools, and containerization.

Own end-to-end content and brand channels for Arbor: produce and repurpose long- and short-form content, run web publishing and organic LinkedIn, embed AI-assisted workflows, manage SEO/AEO and HubSpot reporting, and coordinate freelancers, agencies and event/print collateral to drive leads and brand trust.

Own and execute the strategic roadmap for core user-facing SaaS features. Translate strategy into epics and user stories, prioritise using data and RICE, lead agile squads and sprint ceremonies, collaborate with engineering, design, commercial, legal and finance, drive adoption and revenue, and support go-to-market and customer engagement.

Lead data architecture and strategy across OLTP, OLAP, and AI systems. Drive AI-first foundations (LLM orchestration, RAG, real-time inference), ensure DataOps/CI-CD, mentor technical leads, run architectural reviews, partner with product and engineering leadership, and optimise platform security, observability and costs.

Lead architecture and technical strategy across core product suites, mentor senior engineers, drive AI-first SDLC adoption, own target architectures and roadmaps, support feature delivery and tech debt reduction, and ensure reliability, security, and compliance.

Lead development of high-impact backend features for Arbor's core systems: design scalable PHP services, integrate third-party APIs, improve test coverage, author documentation, mentor engineers, and drive quality and delivery improvements across the team.

The Site Reliability Technical Lead will oversee system design, enhance platform reliability, manage incidents, drive automation, and mentor engineers to ensure scalable and secure solutions.

Lead a single engineering team with hands-on coding, own team architecture, drive AI-augmented tooling adoption, manage and mentor engineers, run technical hiring, align delivery to portfolio roadmaps, and use data to improve processes and quality.

Lead product marketing for a core product suite: define GTM strategy, launch features, drive adoption and retention, enable Sales and Customer Success with messaging and collateral, analyze metrics and user feedback, and integrate AI tooling to automate and enhance marketing delivery.

The Brand and Content Marketing Manager will drive brand strategy, develop high-impact campaigns, manage a content calendar and production, ensure brand consistency, and enhance collaboration across teams while achieving lead generation targets.

Ensure platform availability, scalability, observability and capacity planning. Monitor performance, implement SLOs, improve monitoring and alerting, create runbooks and DR tests, support incident response and blameless postmortems, collaborate with platform and engineering teams to design resilient, scalable solutions and maintain documentation and playbooks.