Jobs at Arbitration Forums, Inc.

The Software Quality Analyst owns the QA lifecycle for software features within an agile team. Responsibilities include creating test plans and cases, performing manual functional, regression, performance, and security testing, developing Cypress automation, querying databases with SQL, validating defects, and collaborating with developers and business analysts. The role also supports Agile ceremonies, troubleshooting, process improvement, quality metrics, and end-of-sprint demonstrations.

Designs, develops, tests, and optimizes generative and agentic AI solutions using LLMs, RAG, prompt engineering, NLP, and automation. The role creates AI interactions, workflows, safety filters, governance, observability, and explainability frameworks; partners with technical and business stakeholders; conducts testing; documents reusable solutions; and mentors junior staff. The position is fully remote and emphasizes secure, ethical, and compliant AI implementation.

Supports budgeting, forecasting, long-range planning, financial modeling, reporting, variance analysis, cash flow forecasting, and strategic financial analysis. The role also administers and enhances the enterprise risk management program by coordinating risk assessments, maintaining risk registers and dashboards, monitoring mitigation plans and emerging risks, and providing executive governance reporting. Requires cross-functional collaboration with finance, legal, compliance, information security, data governance, and internal audit teams.

Designs, deploys, configures, and supports endpoint technologies across the organization. Responsibilities include endpoint management, operating system and application deployment, hardware and software troubleshooting, user account administration, automation scripting, asset inventory, Tier 1 escalation support, documentation, training, and executive staff support. The role researches endpoint solutions, tests new technologies, improves processes, and collaborates with infrastructure and helpdesk teams.

Provides administrative and operational support across payroll, benefits, leave and FMLA administration, compensation, HRIS records, audits, reconciliations, employee inquiries, reporting, and vendor coordination. Processes routine transactions accurately, maintains confidential employee data, supports open enrollment and leave tracking, resolves discrepancies, manages recurring workflows, and escalates complex compliance or employee relations matters. This remote role also supports People Operations projects and may require travel up to 25% for meetings and events.