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Lead the Experiences team to create personal, streamlined, and trustworthy experiences for taxpayers. Own and operate flagship tax filing product, drive product development processes, embody the voice of the customer, ensure client goals are met, and strategize product roadmap.
Seeking a seasoned Senior Lifecycle Marketing Manager to lead the marketing of tax products to customers. Responsibilities include strategy development, client management, and driving key KPIs for product adoption. Requires 5-7 years of lifecycle marketing experience in consumer mobile apps, familiarity with Braze or similar platforms, and a strong data-driven approach.
The Head of Product will lead the consumer product team, set the strategy and requirements to create streamlined experiences for taxpayers, and own critical flows from user onboarding to payment initiation. Responsibilities include leading product development, embodying the voice of the customer, and strategizing long-term product goals.
Seeking a Senior Full-Stack Developer to lead the design and development of a new analyst tooling experience. This is a hybrid position with 2 in-office days per week. Responsibilities include building cloud-native applications, mentoring the team, and working closely with product and UX teams. Requires 6+ years of software engineering experience and proficiency in various programming languages and frameworks.
Seeking a Customer Success Manager to play a pivotal role in client relationships by managing critical bank partnerships, executing joint initiatives, and launching new offerings. Must have experience in partner management or business development, strong communication skills, and a proactive mindset. Hybrid position based in NYC.
Lead the design and development of customer-facing and analyst 'coding' platforms, mentor and grow the team, collaborate with product & UX, design system architectures, and work with modern cloud environments. Passion for data and building high-quality software is a must.