Jobs at april

Provide help desk support, manage employee onboarding and offboarding, administer macOS devices and user access through MDM and SSO platforms, troubleshoot hardware, software, network, and meeting-room systems, triage first-line EDR alerts, support compliance evidence collection, and maintain IT documentation.

Guide clients through pre-sales solution design, technical demonstrations, onboarding, integrations, testing, launch, and post-launch optimization. Serve as the primary technical advisor for partner implementations, troubleshoot data flows and configurations, create technical documentation, and collaborate with Product and Engineering to influence roadmap priorities. The role requires strong REST API, webhook, JSON, SQL, data integration, communication, and consultative problem-solving skills.

The Staff Full Stack Engineer will lead engineering initiatives, design and build scalable systems, promote best practices, and collaborate with cross-functional teams to improve user experiences.

Lead full-cycle projects impacting millions and collaborate with product and UX teams to define requirements and execute development plans.

Provide first-line tax support to US taxpayers: respond to inbound inquiries, prioritize escalations, liaise with partners, monitor tax workflows, and collaborate with tax, product, and engineering teams to resolve issues and improve the customer tax experience.

Lead full-cycle projects, design system architectures, build cloud-native microservices, and mentor teams while developing web applications.

The Tax Analyst will support tax product accuracy, expand e-file capabilities, and ensure compliance with tax regulations through data analysis.

Lead the SRE/DevOps team, ensuring the reliability and security of GCP-based platforms, managing IT functions, and collaborating with engineering and compliance for incident response and observability.

Support senior CSMs to manage strategic wealth management and enterprise clients: attend client meetings, handle day-to-day requests, coordinate cross-functional initiatives, identify expansion opportunities, and progressively assume ownership of accounts.

Lead a team to develop AI-driven products, manage engineering processes, analyze product data, and improve AI performance and outcomes.