Jobs at APM Group

Provides customer service and administrative support to NDIS participants and Support Coordination staff. Responsibilities include responding to enquiries, managing leads and CRM records, coordinating onboarding and communications, processing invoices and billing, and supporting continuous improvement. The role requires strong organization, communication, stakeholder management, Microsoft Office and CRM proficiency, with healthcare, disability, or aged-care experience advantageous.

Facilitates employability skills training, assessments, coaching, and career planning for diverse job seekers. Tailors learning materials, monitors progress, promotes training programs through community outreach and networking, and collaborates with employers and service providers to support participants’ transition into employment. Maintains accurate records, follows regulatory standards, and contributes to quality assurance.

Lead Employment Consultants across multiple Western Australian sites, driving performance, compliance, employment outcomes, stakeholder relationships, reporting, and team culture. The role supports people with disabilities into sustainable employment through Inclusive Employment Australia programs. Responsibilities include interpreting performance data, meeting contractual obligations, building employer and community partnerships, managing challenges, and fostering a high-performing team.

Designs and maintains People & Culture Power BI dashboards, reports, semantic models, ETL processes, and data warehouse architecture. Develops SQL, DAX, and Power Query solutions, improves data quality and governance, automates reporting, validates outputs, and translates stakeholder needs into actionable workforce insights. Partners with technical and business teams to support workforce planning and data-informed decisions.

Designs and maintains Power BI dashboards, reports, semantic models, ETL processes, and people data warehouse architecture. Develops SQL queries, DAX measures, and Power Query transformations while improving data quality, governance, and reporting efficiency. Partners with People & Culture, Digital, and business stakeholders to translate requirements into actionable workforce insights, support data-driven decisions, and validate reporting solutions.

Supports people with disabilities and other employment barriers in becoming job-ready and securing sustainable work. Responsibilities include coaching participants, preparing resumes and interviews, developing employer relationships, sourcing vacancies, pitching candidates, negotiating placements and subsidies, tracking KPIs, and maintaining compliance documentation. The role combines employment support, employer engagement, business development, administration, and achievement of placement outcomes.

Supports people with disabilities and other employment barriers to prepare for, secure, and maintain sustainable employment. The role involves coaching participants, building confidence, advocating for inclusive hiring and workplace adjustments, developing creative employment solutions, and forming relationships with employers and community stakeholders. It also includes sales, relationship management, administration, and celebrating successful placements.

Manage strategic national B2B accounts, strengthen executive relationships, protect retention, identify growth opportunities, lead renewals and account planning, resolve complex service issues, demonstrate client value through reporting, and improve account management practices across the business.

Leads the design, development, optimization, and support of enterprise data platforms using Microsoft Fabric. Builds scalable batch and real-time pipelines, medallion architectures, data transformations, governed cloud solutions, and reporting infrastructure. Oversees performance tuning, security, disaster recovery, monitoring, and production support while providing technical leadership, mentoring, and stakeholder engagement across data modernization and transformation initiatives.

Lead the design, development, optimization, and support of enterprise data platforms using Microsoft Fabric. Build scalable batch and near-real-time pipelines, lakehouses, warehouses, semantic models, and data transformations. Drive governance, security, performance, disaster recovery, and platform modernization while supporting production environments. Provide technical leadership, mentoring, stakeholder engagement, troubleshooting, and continuous improvement across enterprise data and analytics initiatives.

Lead the design, development, optimization, and support of enterprise data platforms using Microsoft Fabric. Build scalable batch and real-time pipelines, implement medallion architectures, develop SQL/Python/PySpark transformations, and drive data governance, security, performance, recovery, and compliance. Provide technical leadership, troubleshoot production environments, mentor data teams, and support cloud modernization, reporting, analytics, and AI initiatives.

Leads the design, development, optimization, and support of enterprise data platforms using Microsoft Fabric. Responsibilities include building scalable data pipelines and Medallion Architecture, implementing governance and security, performing performance tuning, supporting disaster recovery, leading modernization projects, and providing technical mentorship. The role also serves as a technical escalation point for production-critical data environments and collaborates with architecture, security, infrastructure, application, and analytics teams.

Facilitates Career Transition Assistance programs for participants aged 45 and over. Responsibilities include assessing applicants, delivering group training, developing employability skills, supporting sustainable employment, building relationships with employers and government stakeholders, and meeting accreditation and contractual requirements.

Build and maintain employer and community relationships to support Workforce Australia participants into sustainable employment. Responsibilities include marketing job seekers to employers, developing networks, collaborating with Employment Consultants, negotiating placements, completing outbound business development, and maintaining compliance and database records. The role is based in Innisfail or the Tablelands area, requires travel, and operates full-time Monday to Friday.

Configure, maintain, and optimize multiple Salesforce organizations supporting health services. Responsibilities include solution design, Apex and LWC development, data migration and integrity, access controls, user support, process automation, compliance, documentation, and collaboration with internal teams and vendors. The role also participates in code reviews, CI/CD and DevOps workflows, troubleshooting, and continuous platform improvement.

Configure, maintain, and optimise multiple Salesforce organisations supporting health services. Responsibilities include solution design, Apex and Salesforce development, data migration and integrity, access controls, troubleshooting, automation, compliance, documentation, and collaboration with internal teams and vendors. The role also supports secure, user-friendly platforms and continuous process improvement across diverse healthcare business units.

Configure, maintain, and support multiple Salesforce organizations across health services. Design and implement custom solutions, manage data migration and integrity, troubleshoot user issues, improve processes through automation, and maintain secure access controls and documentation. Collaborate with internal teams and external vendors while ensuring compliance with healthcare regulations and change-management procedures.

Manage and grow key customer accounts by developing growth strategies, strengthening stakeholder relationships, driving referral and new business opportunities, monitoring service outcomes, preparing reports and proposals, and resolving customer issues. The role partners with insurers, employers, consultants, and operational teams to improve customer satisfaction, service delivery, and rehabilitation outcomes.

Engage with clients through telephony and CRM systems to schedule assessments, answer enquiries, resolve issues, de-escalate challenging interactions, and deliver excellent customer experiences. The role requires accurate information processing, collaboration across teams, adaptability, empathy, problem-solving, and achievement of KPI and performance targets.

Lead consulting engagements focused on psychosocial risk, workplace mental health, leadership capability, culture, and organisational effectiveness. Manage projects end to end, conduct organisational assessments, facilitate workshops, analyse qualitative and quantitative information, prepare recommendations, and maintain senior client relationships. Contribute to account growth, proposals, service development, quality assurance, and consulting team capability. The role is based in Victoria and requires interstate travel.