Jobs at Angkas

Lead analytics function end-to-end: set roadmap, manage team, drive analyses on incentives, supply-demand, pricing, retention, unit economics; partner with product, ops, finance; own data governance, pipeline reliability, and metrics trust.

Handle inbound/outbound customer inquiries via phone, email, chat and social channels. Provide personalized support, meet daily/monthly targets, participate in training, and follow company policies.

Lead design and implementation of secure, scalable backend systems using Go, Kafka, Kubernetes, Redis, and PostgreSQL. Architect event-driven microservices, optimize databases and caching, participate in 24x7 on-call rotation, and mentor junior engineers.

Provide administrative and operational support for driver and rider onboarding, data entry and maintenance, reporting and analysis, issue resolution and escalations, and multi-channel customer support while identifying process improvements and supporting initiatives.

Execute end-to-end onboarding for 2W biker partners across document verification, field/offsite event support, communications, systems activation, kit releasing, inventory handling, and data entry; travel and weekend work as required.

Lead and engage a local community by aligning operations with company policies, monitoring performance metrics, coaching members, resolving issues, and running programs. Design and execute welfare and incentive initiatives, gather market intelligence, ensure compliance, and drive continuous improvement and inter-departmental projects.

The Executive Assistant will support senior leadership by managing schedules, drafting communications, organizing documents, and anticipating operational needs.

The Software Engineer will design, develop, and maintain software systems, collaborate with teams, enhance features, and mentor juniors.

Embed with Transport Ops, Marketing, and Tech/Product/Data teams to own budgeting, driver-based forecasting, rolling forecasts, scenario modeling, and decision support. Build and maintain multi-driver financial models, perform variance analysis and revenue/EBITDA bridges, pull and validate data, and influence non-finance leaders to turn analysis into decisions with clear executive communication.

Design, build, deploy, and maintain production ML models and scalable data pipelines. Integrate models into backend services, ensure low-latency inference, monitor performance, and implement MLOps practices including versioning, CI/CD, and automated deployment.

Support biker onboarding and off-site activations by handling jersey sizing, ID photos, kit tagging and releases; assist new bikers with setup; manage kit inventory and masterfiles; perform daily data entry, photo uploads, reconciliation, and ad-hoc report updates.

Execute on-ground biker onboarding (jersey sizing, ID photos, kit tagging/release), assist new bikers with app/Telegram integration, manage kit inventory and reconciliations, maintain and clean onboarding masterfiles, and perform daily ad-hoc tasks like report updates and photo uploads. Frequent travel to activation/event locations required during contract.

The Junior CRM Associate executes onboarding and CRM campaigns to enhance user activation, conversion, and retention through effective communication strategies.

The Tech Lead will architect scalable mobile applications using Flutter, oversee performance engineering, mentor teams, and ensure Agile practices, while integrating advanced technologies.

Support execution of a 12-month brand calendar by coordinating cross-functional teams and agencies, managing campaign production (ATL, digital, influencer, on-ground), tracking budgets, timelines and assets, monitoring brand KPIs, ensuring brand consistency and QA, and preparing reports and presentations for leadership.

As a Brand Marketing Associate, you will assist in executing brand strategies, manage campaigns, coordinate with teams, and monitor brand KPIs to drive marketing initiatives.

Manage office administration, budgeting, records, recruitment and onboarding, daily operational tasks (data entry, ID production, kit assembly), and inventory control for supplies and assets.

Execute on-ground biker onboarding tasks (jersey sizing, ID photos, kit tagging/releasing), assist new bikers with app and Telegram integration, manage kit inventory and reconciliation, maintain accurate onboarding masterfiles, and perform daily ad-hoc reporting and photo/upload tasks.

The ERT Admin Associate supports bikers by managing insurance enrollments and claims, ensuring record accuracy, and adhering to company policies.

The ERT Supervisor manages high-risk cases, coordinates emergency response, handles escalations, leads team training, and ensures effective communication during incidents.