Teams at Angkas

Lead analytics function end-to-end: set roadmap, manage team, drive analyses on incentives, supply-demand, pricing, retention, unit economics; partner with product, ops, finance; own data governance, pipeline reliability, and metrics trust.

Handle inbound/outbound customer inquiries via phone, email, chat and social channels. Provide personalized support, meet daily/monthly targets, participate in training, and follow company policies.

Lead design and implementation of secure, scalable backend systems using Go, Kafka, Kubernetes, Redis, and PostgreSQL. Architect event-driven microservices, optimize databases and caching, participate in 24x7 on-call rotation, and mentor junior engineers.