Onboarding Associate - Lipa

Posted 5 Days Ago
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Lipa City, Batangas, Calabarzon, PHL
In-Office
Junior
Logistics • Mobile • On-Demand • Transportation
The Role
Supports driver acquisition and onboarding by managing recruitment campaigns, events, application processing, document verification, regulatory compliance, and onboarding trackers. Monitors funnel performance, follows up with applicants, maintains driver databases, manages PA/CPC applications, reports growth trends, and escalates incomplete or non-compliant applications. The role is a six-month contract requiring operational coordination, reporting, data analysis, and process documentation.
Summary Generated by Built In

Hey, mabuhay! 👋

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we're looking for an Onboarding Associate. The Driver Onboarding Associate will play a crucial role in setting up the foundations in making this happen - from growing the fleet by acquiring and onboarding new drivers and seamless driver verification and activation

What you’ll be doing:

  • Develop and manage driver acquisition campaigns (social media ads, flyers)
  • Monitor acquisition funnel performance (number of new leads, drop-off points)
  • Organize driver recruitment events or pop-up activations
  • Report acquisition numbers and growth trends to Operations Lead
  • Check and verify driver documents (license, insurance, background checks)
  • Process new driver applications and update onboarding tracker
  • Ensure drivers meet regulatory and internal requirements
  • Manage PA/CPC xaapplication process
  • Flag non-compliant applications or escalate incomplete verifications.
  • Send reminders or nudges to applicants who are stuck in onboarding steps
  • Track onboarding status and reduce drop-off rate
  • Maintain database of onboarded drivers
  • Monitor onboarding funnel metrics (conversion rate, time-to-activation).
  • Adhere to company policies and procedures.
  • Achieve or exceed targets and key objectives assigned by your Immediate Superior.
  • Accept other associated responsibilities and projects as the need arises.

Contract: 6 Months

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦


Requirements
  • Bachelor’s degree holder in any relevant course.
  • 1–2 years of relevant experience in operations or candidate/vendor onboarding.
  • Proficient in MS Office and Google Workspace tools.
  • Skilled in data analysis, reporting, and process mapping/documentation.

Skills Required

  • Bachelor’s degree in any relevant course
  • 1–2 years of relevant experience in operations or candidate/vendor onboarding
  • Proficiency in Microsoft Office and Google Workspace
  • Skills in data analysis, reporting, and process mapping/documentation
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The Company
858 Employees
Year Founded: 2016

What We Do

Angkas is a Philippine-based motorcycle ride-hailing and delivery platform that provides inclusive mobility and logistics solutions to help navigate urban traffic.

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