The Customer Support Representative provides outstanding customer service through multiple channels, handles digital solutions, and addresses customer inquiries effectively. They ensure compliance and assist with resolving issues while maintaining positive interactions.

The Credit Resolution Relationship Manager manages distressed loans, analyzes credit requests, develops loan packages, and provides training to staff while ensuring compliance with underwriting standards.

The Portfolio Analyst analyzes commercial and real estate loan applications, interacts with customers, manages loan portfolios, and recommends loan approvals or denials.

The Relationship Manager is responsible for managing complex loan accounts, developing business relationships, ensuring credit quality, and leading marketing efforts in designated industry segments.

Manage a loan portfolio, analyze loan applications, develop credit packages, monitor compliance, and assist in credit decisions. Ensure customer needs are met and make loan recommendations.