Jobs at AMCS Group

Provides day-to-day Salesforce administration and user support, investigates and resolves issues, gathers requirements, develops and tests enhancements, and manages deployments. Supports integrations with external client applications and ERP systems, follows change-control processes, coordinates with users and vendors, and maintains system documentation. The role requires strong problem-solving, communication, customer management, and Salesforce administration experience.

Design and govern scalable, secure, reliable cloud-based software architectures using Microsoft technologies and Azure. Define architectural standards, non-functional requirements, technology choices, and technical roadmaps while collaborating with Product, Engineering, DevOps, and Platform teams. Lead solution design, reduce technical debt, mentor developers, support platform development, and ensure compliance, performance, cost efficiency, and security. The role also contributes hands-on development using distributed systems, microservices, event-driven architecture, containers, and modern development practices.

Own SEO and AEO strategy, including keyword research, AI search optimization, technical audits, content planning, reporting, and agency management. Build and publish CMS pages, maintain metadata and structured data, resolve technical SEO issues, and collaborate with writers, designers, and subject matter experts. Track organic performance and AI citations using GSC, GA4, SEMrush, and AI tools while presenting insights to stakeholders and guiding the department on evolving search trends.

Design and lead scalable, secure cloud-based software architectures using Microsoft technologies and Azure. Define architecture standards, non-functional requirements, technology strategies, and product-roadmap enablers. Collaborate with Product, Engineering, DevOps, and Platform teams to deliver reliable enterprise solutions, automate deployments, manage technical debt, and ensure security and compliance. Mentor developers and contribute hands-on to core platform development while evaluating emerging technologies, including AI tools.

Administer and optimize internal and customer databases across SQL Server, Azure SQL Database, and PostgreSQL. Design and manage cloud database infrastructure, automate administrative tasks with PowerShell and Python, monitor performance, resolve incidents, and ensure database security and compliance. Collaborate with engineering teams on scalable database solutions, provide subject-matter expertise during customer incidents, mentor engineers, and contribute to architectural decisions and database projects.

Administer and optimize internal and customer databases across SQL Server, Azure SQL Database, and PostgreSQL. Design and manage cloud database infrastructure, automate administrative tasks with PowerShell and Python, monitor performance, resolve incidents, and collaborate on database architecture. The role serves as a database subject matter expert, mentors engineers, and ensures database security, scalability, reliability, privacy, and compliance.

Drive cloud financial accountability, cost optimization, and operational efficiency across AWS, Azure, and GCP environments. Develop FinOps roadmaps and governance policies, improve cloud cost visibility, integrate cost management into software development, track optimization KPIs, and automate rightsizing and resource decommissioning. Collaborate with Finance, Product, and Engineering, manage cloud vendors and purchasing processes, and educate technical teams on FinOps practices.

Provide first-line technical support to SaaS customers by resolving application questions and incidents, documenting cases in CRM, performing root-cause analysis, testing fixes, and communicating issue status. The role requires customer-facing communication, analytical troubleshooting, SQL querying, Azure or SaaS support knowledge, and the ability to manage multiple support cases and competing priorities.

Lead new business acquisition for mid-market and enterprise customers, driving complex SaaS/ERP sales cycles from prospecting to close. Build executive relationships, develop territory plans and pipeline, translate technical capabilities into measurable ROI, collaborate with cross-functional teams, maintain forecast accuracy in Salesforce, and mentor peers to accelerate growth.

Drive cloud financial accountability and cost optimization across cloud platforms. Build a FinOps roadmap and governance, integrate cost-management tools into the SDLC, implement observability and automation for rightsizing and decommissioning, track KPIs, manage vendor and invoice processes, and train engineering teams on FinOps best practices.

Design and lead scalable, secure cloud-native software architectures for AMCS’s SaaS platform. Partner with Product, Engineering, DevOps, and Platform teams on roadmaps, technical enablers, standards, non-functional requirements, technical debt, governance, compliance, and deployment automation. Mentor developers, evaluate technologies, and contribute to core platform development. The role requires deep Microsoft and Azure expertise, distributed systems experience, strong development skills, and familiarity with microservices, event-driven architecture, containers, AI tooling, and additional cloud platforms.

Lead a portfolio of enterprise accounts across North America, driving multi-year strategic account plans, executive engagement, expansion of $1M+ ACV deals, cross-functional alignment, forecasting, and customer transformation to meet revenue and retention targets.

As a Pre-Sales Consultant, lead technical discovery, translate EHS/ESG requirements, and support enterprise deal qualification. Engage with stakeholders and contribute to business case development.

Design and define cloud-native, scalable, secure Microsoft-stack solutions. Lead architecture decisions, mentor teams, reduce technical debt, ensure NFRs, collaborate with Product, DevOps and Platform teams to deliver reliable, compliant SaaS platform features and core platform packages.

Lead cloud cost governance and optimization by building a FinOps roadmap, implementing observability and automation for cloud spend, integrating cost-management into the SDLC, defining KPIs, and training engineering and finance stakeholders. Manage vendor relationships, budgeting processes, and drive operational cost-efficiency across cloud platforms.

Lead SRE/DevOps efforts to ensure reliability, scalability, and security across multi-cloud platforms. Define SLIs/SLOs, run incident response and postmortems, evolve observability (Prometheus/Grafana stack), reduce toil through automation, optimize cost and performance, and apply AI/LLM for operational efficiencies while mentoring engineers and guiding architecture decisions.

Design and lead architecture for a cloud-native, secure, scalable SaaS platform. Define standards, guide engineering teams, reduce technical debt, drive DevOps and compliance, and contribute hands-on to core platform components.

Design and lead architecture for a cloud-native, scalable, secure SaaS platform using Microsoft technologies. Define architecture standards, guide implementation, reduce technical debt, mentor teams, contribute to core platform components, and partner with DevOps and Product to ensure reliability, performance, compliance and strong customer experience.

Lead SRE efforts including SLIs/SLOs, incident response, observability (Prometheus/Grafana stack), platform reliability, cost optimization, toil reduction, architecture oversight, and applying AI/LLM to operations while mentoring DevOps engineers.

Lead SRE/DevOps initiatives to improve reliability, observability, and scalability across multi-cloud platforms. Define SLIs/SLOs, run incident response and blameless postmortems, evolve monitoring stacks, apply AI/LLM for ops, reduce toil via automation, optimize cost and performance, and provide architectural oversight and mentorship to DevOps engineers.