Jobs at AlphaSense

Sources and recruits industry experts for time-sensitive client research projects. Responsibilities include researching prospects, conducting outreach to executives through LinkedIn, email, and phone, connecting experts with investors, managing multiple projects, and meeting performance quotas. The role may progress into customer-facing account management and primary research project leadership.

Lead and execute AlphaSense brand strategy and design systems across campaigns, product storytelling, OOH, web, social, and events. Provide hands-on creative direction, mentor and grow the design team, partner cross-functionally and with agencies, and evolve scalable visual systems that integrate product and communicate trust to enterprise audiences.

Acquire new Financial Services clients, including hedge funds, asset managers, investment banks, and sell-side research departments. Manage the full sales cycle from prospecting and relationship development through product demonstrations, trials, forecasting, and closing. Build territory pipeline, exceed sales targets, partner with marketing and product specialists, support user adoption, and relay market feedback to internal teams.

Acquire new financial services clients by prospecting hedge funds, asset managers, investment banks, and sell-side research departments. Manage the full sales cycle, including research, cold outreach, relationship building, product demonstrations, trials, forecasting, pipeline development, and closing. Partner with marketing and product teams to support brand awareness, user adoption, and product improvement.

Own the end-to-end sales cycle for financial services prospects, including hedge funds, asset managers, investment banks, and sell-side research departments. Responsibilities include prospecting, pipeline development, product demonstrations, trials, forecasting, relationship building, and closing new client business. The role also partners with marketing, product specialists, product management, and content teams to support growth and improve products.

Lead a team of 8–10 Account Managers responsible for customer renewals, retention, expansion, forecasting, and strategic account relationships. Coach and develop team members, improve scalable customer-management processes, reduce churn, identify growth opportunities, and collaborate with Customer Success and Sales. The role also includes recruiting talent, managing performance visibility, handling senior-client relationships and escalations, and shaping customer strategy through data-driven insights.

Provides first-line and escalated customer and product support through email, chat, and calls. Troubleshoots technical issues, guides users through platform features, escalates problems, and communicates with customers through resolution. Partners with Product, Engineering, SRE, and Customer Education on feedback, incident response, training, documentation, and feature testing. Acts as a product expert while identifying opportunities to improve customer engagement, support processes, and product experience.

Manage and grow corporate SaaS customer relationships by driving retention, product adoption, renewals, and expansion opportunities. Serve as the primary client contact, conduct business reviews, identify churn risks, collaborate with Account Executives, and gather customer feedback for internal product, marketing, and sales teams. The role supports Fortune 1000 clients and requires consultative communication with users, stakeholders, and executives.

Manage and grow relationships with corporate clients by driving product adoption, retention, renewals, and expansion opportunities. Serve as the primary customer contact, conduct business reviews, identify churn risks, collaborate with Account Executives, and communicate customer feedback internally. The role requires proactive engagement with users and executives, understanding client business needs, and positioning AlphaSense as a strategic partner.

Owns enterprise growth and expansion across strategic financial services accounts in APAC. Responsibilities include developing account strategies, prospecting new opportunities, upselling existing clients, conducting product demonstrations and trials, managing pipeline and forecasts, closing sales, and partnering with global sales, SDR, customer success, product specialist, and product teams. The role requires building senior-level client relationships and achieving substantial revenue targets.

Architect and operate scalable AI systems and distributed services for enterprise customers. Establish testing, observability, reliability, and CI/CD standards; guide the AI platform roadmap; mentor engineers; debug production issues; and collaborate with ML engineers and researchers to productionize advanced AI capabilities.

Edit and proofread transcripts from recorded events to ensure verbatim accuracy, correct speaker/product names and numbers, fix grammar/punctuation, apply company formatting standards, and deliver high-quality transcripts within tight deadlines while maintaining confidentiality.

Provides legal and strategic advice on global employment and labor matters, including employee relations, compliance, benefits, immigration, recruiting, compensation, policies, and disputes. Drafts and negotiates employment agreements, supports investigations and litigation, advises on AI use in employment processes, monitors changing laws, and develops scalable legal playbooks while partnering with People and business teams worldwide.

Lead the Desktop Software Engineering team, ensuring application reliability, managing desktop systems, and building effective endpoint engineering processes.

Sources and evaluates industry experts for research projects, conducts email and LinkedIn outreach, validates backgrounds, negotiates rates, documents profiles, and onboards experts. The role also supports scheduling calls between experts and clients, answers questions, and troubleshoots connectivity issues while managing multiple fast-turnaround projects and deadlines.

Own end-to-end enterprise new-business sales across APAC’s Life Sciences corporate market. Build pipeline, prospect, develop client relationships, lead demos and trials, forecast accurately, close sales, coach team members, and collaborate with marketing, product specialists, product management, content, and product marketing to drive growth and improve the platform.

Own the end-to-end sales process for existing financial services clients, targeting hedge funds, asset managers, investment banks, and sell-side research teams. Responsibilities include upselling, prospecting new teams, conducting product demonstrations and trials, forecasting, pipeline development, closing sales, and maintaining client relationships. The role also partners with marketing, product specialists, and product teams to expand awareness, improve engagement, and communicate customer needs.

The Associate, Client Research will source and connect with industry experts to support investment research, focusing on outreach and project management.

Owns the end-to-end new business sales cycle for mid-market corporate accounts, including prospecting, relationship building, product demonstrations, trials, forecasting, pipeline development, negotiation, and closing. Targets Fortune 1000 organizations and stakeholders in strategy, competitive intelligence, business development, investor relations, and M&A. Partners with SDRs, product specialists, account management, and leadership to drive quota attainment, customer success, upsells, and product feedback.

Supports deal structuring, pricing, discounting, contract terms, approvals, and redline resolution throughout the sales cycle. Partners with Sales, Legal, Finance, and RevOps to apply pricing guardrails, resolve exceptions, improve deal review processes, and document repeatable workflows. The role also helps embed AI into CPQ, CLM, and CRM workflows while maintaining metrics such as cycle time, approval turnaround, discount rates, SLA attainment, and deal quality.