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As a Business Intelligence Manager at Alma, you will leverage data to drive efficiency and strengthen partnerships with Alma's payer network. You will build interactive reports and dashboards, analyze historical data for insights, and support the BI team in executing its strategy. Your role will involve close collaboration across teams to identify opportunities for process improvement.
As a Senior Platform Engineer at Alma, you will design and maintain cloud infrastructure for our application architecture, implementing infrastructure-as-code solutions with Terraform, collaborating with cross-functional teams, and ensuring security and cost management in cloud environments. You will mentor other engineers and drive infrastructure projects.
As a Customer Experience Manager at Alma, you will lead a team to enhance customer experiences by coaching team leads and specialists, analyzing operational bottlenecks, and fostering an inclusive culture. Your role involves collaborating with other teams to identify trends and improve processes for both providers and clients.
