Jobs at Alma Lasers

Develop and integrate multidisciplinary energy-based medical-aesthetic platforms. Responsibilities include defining system requirements, maintaining traceability, supporting system integration, conducting risk management and root-cause analysis, preparing design-control documentation, supporting IEC safety and regulatory testing, and collaborating with electrical, mechanical, optical, software, clinical, manufacturing, service, and external teams.

Performs end-to-end black-box software verification for medical-aesthetic devices. Reviews requirements, creates test plans and protocols, executes testing, documents results, reports defects, supports issue reproduction, and automates tests when beneficial. Requires 2–5 years of software verification experience, strong English communication, and familiarity with medical devices, hardware, scripting, Monday.com, or ISTQB certification as advantages.

Leads daily Client Relations operations, supervises and coaches team members, manages escalated customer issues, monitors KPIs and service levels, and drives process improvement. Coordinates adverse event matters with Quality, Regulatory, Service, and other departments while ensuring compliance and customer satisfaction. Oversees ticket, RMA, service order, workflow, training, scheduling, and performance management activities. This is a full-time onsite role in Buffalo Grove, Illinois, with no travel required.

Implement and extend NetSuite financial modules, integrations, configurations, reports, workflows, and KPIs. Provide global support to financial users, translate business requirements into ERP solutions, and lead full-lifecycle implementation projects. Collaborate with implementation teams and clients, manage milestones, customize systems, and support record-to-report, order-to-cash, and procure-to-pay processes.

Support global logistics users and configure core NetSuite logistics modules. Translate business requirements into ERP solutions, customize and integrate systems, develop saved searches, reports, workflows, and KPIs, and coordinate implementation tasks and milestones. The role supports supply chain, manufacturing, MRP, service, record-to-report, order-to-cash, and procure-to-pay processes while managing multiple projects and collaborating with stakeholders at all organizational levels.

Vice President of Operations will lead service operations, warehouse logistics, customer relations, call center activities, and a team of 25+ employees for a medical device company. Responsibilities include improving customer experience, service delivery, supply chain efficiency, service revenue, KPI performance, and operational profitability. The role requires collaboration with global headquarters, oversight of ERP and CRM initiatives, and leadership of automation and continuous-improvement efforts. The position is primarily onsite in Buffalo Grove, Illinois, with travel at least six times annually, including two international trips.

The role involves leading digital marketing efforts, creating content, managing campaigns, and analyzing performance to drive business growth.

Lead strategy, planning, and execution of national tradeshows, congresses, masterclasses, and internal meetings to drive HCP engagement and revenue. Own event portfolio, budgets, vendors, performance metrics, cross-functional alignment, and team development while ensuring premium brand experiences and measurable ROI. Role requires significant travel and hands-on onsite execution.

Oversee on-site installation, ensure compliance with standards, coordinate activities, manage documentation, and provide technical support and reporting.

The Territory Sales Manager generates revenue by presenting products to clients, managing the sales cycle, and building relationships with medical professionals. Responsibilities include cold calling, product demonstrations, and utilizing Salesforce for reporting.

The Territory Sales Manager is responsible for driving sales, generating leads, managing customer relationships, and meeting sales quotas in a designated area.

The Territory Sales Manager drives revenue by presenting products to potential clients, generating leads, and building relationships in the medical sales industry while exceeding sales quotas.

The Territory Sales Manager generates revenue by presenting products, maintaining customer relationships, and meeting sales quotas within a designated region.

The Digital Marketing Manager will oversee digital strategies to enhance brand visibility, drive demand generation, and optimize revenue through various channels.

The Director of Digital is responsible for developing and executing digital marketing strategies, enhancing brand visibility, driving demand generation, and optimizing customer engagement across multiple channels.