Jobs at Alma

Create and manage Alma’s static visual brand content across sales, marketing, social media, events, white papers, and campaigns. Own creative projects from brief to delivery, collaborate with cross-functional stakeholders, maintain brand consistency, and build scalable design systems. Use Figma, Adobe tools, and AI platforms to improve creative production while meeting quality and deadline requirements across B2B and B2C communications.

Own Alma’s checkout experience across e-commerce and in-store journeys, improving conversion and reducing customer friction. Lead account creation and identity verification flows while incorporating KYC, CCD2, risk, compliance, merchant, and consumer needs. Use funnel analysis, customer insights, experimentation, and data to prioritize the roadmap and measure impact. Collaborate with engineering, design, and cross-functional stakeholders on strategic product initiatives.

Manage and retain a portfolio of large merchant accounts, build strategic relationships, analyze performance KPIs, identify upsell and cross-sell opportunities, and negotiate commercial agreements. Partner with Sales, Onboarding, Training, Support, Product, and Engineering teams while communicating merchant feedback and driving business growth.

Drive mid-market growth in Italy by researching markets, generating and converting leads, managing the sales pipeline, negotiating contracts, closing new business, and building strategic partnerships. The role includes competitor analysis, tailored solution development, collaboration with Sales and Marketing, industry networking, performance reporting, and strategy optimization. The position is based in Milan with a hybrid schedule and occasional travel to Paris.

Lead complex enterprise sales cycles for Alma’s payment solutions, from prospecting and qualification through negotiation and close. Build pipelines across the French market, develop ROI-driven business cases, manage RFPs, engage senior decision-makers, and coordinate cross-functional teams. Maintain Salesforce pipeline accuracy, provide forecasts, share market intelligence, and help improve Alma’s enterprise sales strategy.

Own the full sales cycle for Spanish mid-market and enterprise accounts, from prospecting through contract signature. Build executive relationships, manage complex negotiations, develop a strategic pipeline, optimize merchant value, and represent Alma at industry events. The role also supports the growth of the Madrid hub and Iberia market. Candidates need 5–10 years of B2B software sales experience, native Spanish, fluent English, and a proven record of exceeding sales targets.

Own the full B2B mid-market sales cycle for Portuguese accounts, including prospecting, qualification, negotiation, and contract closing. Build relationships with C-level decision-makers, manage a €10M–€250M account pipeline, represent Alma at industry events, optimize merchant value, and support scalable internal processes.

Manage approximately 200 strategic B2B merchant accounts across France and Europe. Drive revenue, profitability, solution adoption, and retention through proactive relationship management, performance analysis, upselling, pricing optimization, and churn prevention. Provide data-driven business recommendations, support international growth, improve account-management processes, and collaborate with Operations, Product, Sales, Risk, Finance, and Marketing. Success is measured by portfolio growth, margin optimization, reduced churn, and expanded product adoption.

The Business Analyst, Revenue Operations will build and maintain data models, pipelines, dashboards, forecasts, and analytical tools for Revenue teams. The role translates complex business questions into strategic insights, supports KPI and target setting, identifies growth opportunities, and improves operational efficiency. It also promotes data-driven decision-making, data quality, and collaboration with Data, Operations, Risk, Product, and Technology teams.

Own Alma’s B2B lifecycle marketing from lead nurturing through activation, retention, and win-back, while helping develop emerging B2C journeys. Lead the migration from HubSpot to a modern engagement platform, build data-driven segments and campaigns, run A/B tests and control groups, and measure revenue impact. Coordinate CRM programs across Revenue teams and establish campaign processes, governance, consent management, and deliverability practices.

Own merchant and internal web experimentation, including A/B test design, implementation, tracking, data quality, analysis, and readouts. Maintain Alma’s multi-market tracking plan using GTM and GA4, ensuring reliable data flows, consent compliance, attribution, and reconciliation. Build and optimize website pages and conversion funnels while supporting performance, SEO, and Core Web Vitals. Establish scalable experimentation standards and collaborate with Growth, Sales, Marketing, Data, and technical stakeholders across Europe.

Build and release consumer mobile app features with React Native and TypeScript. Integrate payment SDKs and native capabilities including Apple Pay, Google Pay, biometrics, card management, and secure storage. Improve application quality through testing, monitoring, code reviews, performance optimization, and architecture improvements. Collaborate with product, design, backend, and engineering teams in an international environment.

Own and evolve Alma’s revenue systems architecture, with Salesforce as the core CRM and Gong, Aircall, Looker, SQL, and automation tools integrated around it. Translate business needs into scalable systems, processes, governance, and roadmap decisions. Partner with Revenue, Finance, Data, Product, and Engineering teams to improve data quality, reporting, automation, and operational efficiency across markets and sales motions.

Lead Alma’s Legal function and legal strategy across financial services, commercial contracts, corporate matters, regulatory risk, transactions, disputes, and international expansion. Serve as Data Protection Officer, overseeing GDPR compliance, privacy governance, DPIAs, data-subject rights, and regulatory engagement. Advise executive leadership and cross-functional teams, manage external counsel and legal budgets, and build scalable legal processes while leading and developing the Legal team.

Lead and grow the Alma Wallet engineering squad, including hiring, mentoring, delivery processes, and cross-functional collaboration. Drive a strategic payment roadmap spanning cards, mobile wallets, local payment methods, identity verification, and Open Banking. Maintain technical quality and reliability through code reviews, architecture discussions, and resilient payment flows across mobile and backend systems.

Build and maintain trusted data models, semantic layers, quality tests, documentation, and lineage using dbt and BigQuery. Improve data governance, reliability, discoverability, performance, and cost across business domains. Create reusable data assets, mentor analysts, contribute to the GCP, BigQuery, Argo, dbt, and Looker roadmap, participate in code reviews, define analytics engineering standards, and collaborate with technical and business stakeholders.

Lead architecture and code quality for payment plugins across six major e-commerce platforms. Establish PHP patterns, testing and linting standards, conduct code reviews, improve test coverage, harmonize cross-platform conventions, and mentor intermediate engineers. The role combines hands-on backend development, technical direction, continuous improvement, and collaboration with AI development tools. It is a permanent position based in Paris or remotely from Metropolitan France.

Own Alma’s integrations and partnerships product strategy across APIs, SDKs, CMS, PSPs, and custom integrations. Lead roadmap prioritization, discovery, and delivery of complex platform features while balancing merchant outcomes, technical quality, enterprise needs, and developer experience. Collaborate with partners and cross-functional teams, and measure adoption, integration speed, reliability, authentication quality, and transaction growth.

Design and develop Python backend APIs and payment infrastructure serving merchants and consumers across Europe. Build secure, maintainable, high-performance systems, evolve technical architecture with Product and technology leaders, and lead incident response and performance improvements. The role requires ownership of reliability at scale within a regulated fintech environment.

Build business-facing data models and reliable data pipelines using CRM, revenue, and operational data. Analyze markets, commercial performance, and growth drivers; create dashboards, KPIs, forecasts, and decision-support tools; and provide actionable recommendations to Revenue leaders. Promote data quality and data-informed practices across Marketing, Partnerships, Sales, and Account Management while collaborating with Data, Product, Technology, Operations, and Risk teams.