Senior Product Manager - Checkout Experience

Posted 5 Days Ago
Be an Early Applicant
Paris, Île-de-France, FRA
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Own Alma’s checkout experience across e-commerce and in-store journeys, improving conversion and reducing customer friction. Lead account creation and identity verification flows while incorporating KYC, CCD2, risk, compliance, merchant, and consumer needs. Use funnel analysis, customer insights, experimentation, and data to prioritize the roadmap and measure impact. Collaborate with engineering, design, and cross-functional stakeholders on strategic product initiatives.
Summary Generated by Built In
🧡 About Alma

At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 400+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started!

👐 About the team

You will join the Checkout Experience squad within Alma’s Consumer Tribe, reporting to Tetiana, Group Product Manager. The squad is composed of an Engineering Manager and several Software Engineers, and works on key parts of Alma’s consumer checkout experience across online and in-store journeys.

As a Senior Product Manager, you will join as an individual contributor and take ownership of strategic product topics spanning checkout conversion, account creation and identity verification. You will work at the intersection of consumer experience, merchant needs, business performance and regulatory requirements.

This position is a permanent contract (CDI) based in Paris with a hybrid working model.

💼 About the job
  • Make checkout simpler and more effective: Own and improve Alma’s checkout experience across e-commerce and in-store journeys, reducing friction and supporting conversion.
  • Turn complexity into trusted experiences: Own account creation and identity verification journeys, integrating KYC and CCD2 requirements into clear and seamless customer flows.
  • Test, learn and repeat: Use funnel analysis, customer insights and experimentation to identify opportunities, measure impact and continuously improve the product.
  • Make it happen together: Work with cross-functional stakeholders to prioritize the roadmap and balance consumer, merchant, business, risk and compliance needs.
🧰 You will work with
  • Slack for day-to-day cross-functional communication
  • Notion for product documentation, briefs and roadmaps
  • Linear for backlog and delivery tracking
  • Figma for product design
  • Metabase and Looker for data analytics
🧩 About youTo succeed in this job
  • You have proven experience as a Product Manager working on checkout, e-commerce, payments or another high-volume consumer transaction experience.
  • You understand conversion funnels and experimentation, and are comfortable using data to identify opportunities, define success metrics and prioritize initiatives.
  • You can turn complex customer needs, business constraints and regulatory requirements into simple, intuitive product experiences.
  • You demonstrate strong ownership, structured problem-solving and effective cross-functional collaboration, while using AI tools to improve your product work.
And it will be nice if you...
  • Have experience with account creation, identity verification, authentication, KYC or fraud prevention.
  • Have built products in regulated environments, ideally within payments, BNPL, lending, consumer finance or another financial services context.
  • Have worked on in-store, POS or omnichannel experiences.
  • Have experience with European markets or an interest in emerging purchase journeys, including agentic commerce and AI-assisted transactions.

Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience.

🧘 What's in it for you

If you join, you will be able to grow and impact on:

1. Drive checkout conversion across channels
  • Own Alma’s e-commerce and in-store checkout roadmap, optimizing conversion and user experience.
  • Analyze funnels, run experiments, and use data and user feedback to drive continuous improvement.
  • Balance consumer needs, merchant priorities, business performance, and risk and compliance.
  • Define success metrics and shape checkout and payment experiences for agentic commerce.
2. Own account creation and identity verification
  • Optimize account creation and ID verification for speed, simplicity, and conversion.
  • Reduce friction through data reuse, digital identity, and returning-customer recognition.
  • Adapt journeys to local European markets and partner with Compliance, Legal, and Risk to meet KYC and CCD2 requirements.
🤑 Compensation & benefits
  • Competitive salary based on 12 months
  • Profit-sharing and employee savings plan
  • Health insurance: 100% covered by Alma including family package
  • Disability insurance: 100% covered by Alma
  • Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities
  • Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks.
  • Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts)
  • Meal vouchers: €10/day, 50% covered by Alma
  • Mental health: free access to MindDay platform
  • Paid time off: 25 days/year (+ additional paid leave granted for employees on executive contracts)
  • Access to our Learning & Development Platform
  • 2 weeks of full remote possible per year in summer
🎯 Interview Process
  • Video call with a Talent Acquisition team member to understand your path, motivation & present you the role.
  • Video call with your future manager to deep dive the role, the team, your profile and answer all your questions.
  • Case study presentation with 2 team members (ideally in house) to assess your practical knowledge.
  • A coffee chat to further assess your skills and team fit.
  • References check.
🌍 Diversity & Inclusion

At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.

Skills Required

  • Proven experience as a Product Manager working on checkout, e-commerce, payments, or another high-volume consumer transaction experience
  • Understanding of conversion funnels and experimentation
  • Ability to use data to identify opportunities, define success metrics, and prioritize initiatives
  • Ability to translate customer needs, business constraints, and regulatory requirements into intuitive product experiences
  • Strong ownership and structured problem-solving skills
  • Effective cross-functional collaboration skills
  • Experience using AI tools to improve product work
  • Experience with account creation, identity verification, authentication, KYC, or fraud prevention
  • Experience building products in regulated environments, ideally payments, BNPL, lending, consumer finance, or financial services
  • Experience with in-store, POS, or omnichannel experiences
  • Experience with European markets or emerging purchase journeys, including agentic commerce and AI-assisted transactions
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The Company
HQ: New York, NY
380 Employees
Year Founded: 2018

What We Do

Alma is a French financial technology company providing installment-payment and pay-later solutions for merchants and consumers. Its platform enables shoppers to pay over time while helping merchants increase sales, strengthen customer loyalty, and deliver smoother checkout experiences without encouraging bad debt. Operating across 10 European countries, Alma serves more than 25,000 merchants and 10 million consumers and is expanding rapidly across Europe.

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