Jobs at Alloy.ai

As a Senior Customer Success Manager, you'll autonomously manage a portfolio of mid-market and enterprise customers, enhancing relationships and ensuring measurable outcomes while collaborating with teams on implementations and scalability projects.

As a Senior Customer Success Manager, you will manage a portfolio of Mid-Market and Enterprise customers, ensuring their success through onboarding, implementation, and relationship management. You'll drive measurable outcomes, identify opportunities for expansion, and provide valuable insights to influence product development.

The Mid-Market Account Executive will develop customer relationships and manage sales pipelines for companies with $100M - $500M revenue, achieving quarterly quotas and collaborating cross-functionally.

The Senior Customer Success Manager will manage a portfolio of mid-market and enterprise customers, ensuring successful onboarding, implementation, and engagement while supporting expansion opportunities and fostering long-term relationships.

Manage a portfolio of 15–30 SMB/Mid-Market SaaS customers as primary contact from onboarding to renewal. Drive retention and expansion through value reviews, deliver analysis in Alloy, cultivate advocates, improve scaled processes and training, and act as the voice of the customer to Product and Engineering.

Own a portfolio of 15–30 SMB/Mid‑Market customers, drive retention and expansion, deliver analysis in Alloy, support executive stakeholders, build scalable playbooks, and act as the voice of the customer to inform Product and Engineering.

Manage a portfolio of 15–30 SMB/Mid-Market customers as primary contact from onboarding through renewal and expansion. Drive retention and growth via value reviews, analysis, and scalable playbooks. Support executive stakeholders, monitor account health, cultivate advocates, improve processes and training, and translate customer feedback to Product and Engineering.

The Enterprise Account Executive will drive customer acquisition for companies over $500M in revenue, managing pipeline, developing relationships, and achieving quotas.