The Support Analyst provides frontline user support, manages escalations, tracks issues, collaborates with teams, and maintains support documentation.

The Help Desk Analyst assists users with technical issues via email and phone, maintains ticketing systems, monitors alerts, and ensures effective communication and continual service improvement.

The Full Desk Technical Recruiter manages the recruiting lifecycle, including business development, client relationships, and sourcing technical candidates, while ensuring compliance with policies.

Responsible for technical design, implementation, and administration of local area networks, providing ongoing support and troubleshooting for network issues, primarily with Cisco technologies.