Jobs at Alfred H Knight

Manages day-to-day quality administration for a commercial laboratory, supporting ISO 17025 accreditation, QMS documentation, audits, corrective actions, non-conformances, complaints, document control, risk registers, management reviews, and quality reporting. The role also maintains records, asset registers, audit schedules, and compliance with laboratory procedures while coordinating with laboratory management and quality personnel.

The HSE Officer will implement and maintain health, safety, and environmental management systems; conduct audits, inspections, risk assessments, and incident investigations; monitor corrective actions and employee health requirements; deliver safety training; maintain statutory documentation; prepare HSE reports; and coordinate HSE committees and continuous-improvement activities.

Provides global technical, operational, and method-development support for XRF laboratory teams. Responsibilities include developing methods for new commodities, improving existing methods, troubleshooting technical issues, supporting laboratory operations, promoting accurate and compliant analytical practices, and assisting with staff training and knowledge sharing. The role requires worldwide travel to overseas laboratories for site support, audits, and training visits.

Provides administrative and clerical support by maintaining documentation, updating online systems, coordinating with clients and internal offices, meeting reporting deadlines, generating invoices, reviewing subcontractor expenses, and supporting accounting-related tasks. The role requires strong documentation control, communication, coordination, planning, organizational skills, attention to detail, and proficiency with Microsoft Office and online data systems.

Performs precise wet chemistry and instrumental analyses on submitted samples according to documented methods and SOPs. Responsibilities include sample preparation, titration, leaching, fusion, ICP-OES testing, equipment calibration and first-line maintenance, data verification, records management, stock monitoring, and adherence to ISO/IEC 17025, health and safety, and quality procedures. The analyst also supports audits, investigations, method validation, proficiency testing, and meeting laboratory reporting deadlines.

Provides hands-on site services across general maintenance, repairs, housekeeping, logistics, waste handling, stock movement, and site lock-up procedures. Works independently while collaborating with Facilities, Laboratory, and Health and Safety teams. The role requires maintaining high standards, following health and safety procedures, supporting deliveries, and traveling daily between North West sites. Participation in an out-of-hours call-out system may be required by mutual consent.

Coordinate client services for the Energy Services division, acting as a liaison between clients and Logistics, Preparation, Laboratory, and Quality teams. Manage queries, timelines, On-Time Delivery targets, reporting, and service issues while developing an end-to-end understanding of sampling, preparation, analysis, and invoicing processes. Maintain strong stakeholder relationships, identify inconsistencies, solve problems, support process changes, and deliver accurate work with minimal supervision.

Support QHSE Manager to coordinate and report on QHSE programs, prepare for ISO 17025:2017 laboratory accreditation, ensure HSE legal compliance, investigate incidents, conduct audits, develop safety procedures, deliver training workshops, compile HSE reports, and provide technical guidance to staff to maintain a strong safety culture.

Support the Quality and HSE Manager to maintain the QMS and prepare for ISO 17025 accreditation. Manage quality documentation, NCRs and CAPA, proficiency testing, risk assessments, audits, staff training, and reporting to ensure laboratory compliance and continuous improvement.

Provide client-facing administrative support: respond to inquiries, manage communications, deliver reports and invoices, use dashboards to track workload and KPIs, assist supervisors, and contribute to process and quality improvements.

Lead laboratory technical methodology, standardization, and capability development across Metals & Minerals, Energy, and Agriculture. Ensure ISO 17025 compliance, method validation, instrumentation calibration, QA/QC, technical investigations, CAPA, and cross-site technical leadership to improve analytical reliability and accreditation readiness.

Support key client accounts by assisting job management, coordinating information between internal and overseas teams, maintaining records, and supporting client reporting. Ensure timely, accurate client communication and help deliver consistent service in a fast-paced global inspection and testing environment.

Eighteen-month graduate development program based in Port Klang to learn Alfred H Knights global operations in the TIC sector. Rotate through operational teams, support inspections, sampling and analysis workflows, engage internal and external stakeholders, undertake training, and potentially travel overseas. Prepares graduates for operational and management roles within the group.

Lead and coach a team of Implementation Analysts to plan and deliver global implementations of core systems (LIMS and job management tools). Own end-to-end project delivery, governance, capacity planning, risk management, stakeholder reporting, and global training and change-management programs across multi-site laboratory environments.

Lead design, implementation, and oversight of QMS to ensure ISO/IEC 17025 and 17020 compliance. Manage accreditation (KAN) interactions, audits, document control, NCR/CAPA, trend analysis, and continuous improvement across testing and inspection operations in coal and minerals.

Lead and improve the company data platform, manage DBA duties, optimise T-SQL and SQL Server performance, build and maintain ETL/ELT pipelines and lakehouse/data warehouse architectures, drive Microsoft Fabric rollout, ensure data quality and governance, and mentor/communicate technical solutions to non-technical stakeholders.

Supervise day-to-day site laboratory operations, lead and develop lab personnel, ensure safe and accurate analytical testing within TAT, verify and interpret data, troubleshoot instrumentation, maintain ISO/IEC 17025 quality systems and HSE compliance, optimize workloads and resources, and implement corrective actions for continuous improvement.

Manage and administer the laboratories' Integrated Quality Management System (IQMS) to ISO/IEC 17025. Lead quality projects, analyse and report QC data (proficiency testing, control charts, non-conformances), conduct audits, root cause analysis and corrective actions, liaise with clients on quality matters, and support training and system rollouts across group laboratories.

Manage and grow Chinese client relationships across Zambia and Southern Africa. Lead a customer-focused team, coordinate between Operations and Admin, ensure quality documentation and invoicing, propose commercial services, and report on performance and opportunities. Provide culturally sensitive daily client contact and both remote and on-site support.

Oversee technical integrity of laboratory operations for metals and minerals testing: validate methods, ensure instrument calibration and maintenance, enforce quality and H&S compliance, improve turnaround times, support procurement coordination, and mentor lab staff while ensuring accurate data reporting (Excel, LIMS).