WHAT IS ON OFFER
Alfred H Knight has an exciting opportunity for an Operations Administrator to join our team in Bintulu, Sarawak, Malaysia with a focus particularly in our Energy services business stream. The Operations Administrator will provide day to day management of the client services team ensuring a professional level of service is being maintained and exceeded. This role involves handling client service teams, focusing on all aspects of delivering and establishing a new field and laboratory operation.
Some of the job responsibilities include:
- Ensure that Client Services drive success of their departments
- Ensuring that all operational tasks are conducted in an efficient and professional manner
- To ensure that client expectations are met, exceeded and certification is within the agreed turnaround times
- Work in conjunction with others to ensure quality is exceeded
- Ensure compliance with all Company Health, Safety & Environmental procedures as instructed
ABOUT US
Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.
We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.
DO YOU HAVE WHAT IT TAKES?
To be successful at Alfred H Knight you will need to display the following:
REQUIRED KNOWLEDGE AND WORK EXPERIENCE
Essential
- Self-starter
- Leadership and people skills
- Strong communication skills and adaptability to the situation/culture.
- Ability to create, maintain and motivate relationships.
- Pro-active mindset and ability to “think ahead”.
- Good operational skills and ability to adapt to a fast-paced environment.
- Team player – support colleagues, management and the business needs.
Required Competencies
- Operational skills and good communication – These are key in order to solve problems and assist in fluid situations.
- Flexible and adaptable to the environment – A fast-paced environment that often requires flexibility.
- Follow the scope of the appointment as per client requirements however be pro-active and solve operational issues when/if they arise.
Required Work Experience
- Experience in team management.
Travel / Rotation Requirements
- Travel as required both domestically and internationally.
- Must have a valid passport and ability to obtain visas as necessary.
- Must be available to meet the business needs
BENEFITS
We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.
If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Skills Required
- Self-starter with a proactive mindset and ability to think ahead
- Leadership and people-management skills
- Strong communication skills and adaptability to different situations and cultures
- Ability to create, maintain, and motivate relationships
- Good operational skills and ability to work in a fast-paced environment
- Team player able to support colleagues, management, and business needs
- Ability to solve operational problems and work proactively within client requirements
- Experience in team management
- Valid passport and ability to obtain visas as necessary
- Availability to travel domestically and internationally as required
What We Do
Alfred H Knight is a leading global provider of independent inspection, analytical, and technical consultancy services. With over 140 years of experience, the company serves the metals, minerals, solid fuels, and agricultural industries, ensuring accurate and reliable results through a global network of strategically located laboratories and inspectors across more than 45 countries.
