Jobs at Alex Lee

Leads enterprise network and telephony strategy, design, implementation, performance, security, and lifecycle management across warehouses, offices, and retail stores. Manages network engineers, vendors, carriers, outages, documentation, projects, change governance, disaster recovery, and cybersecurity compliance. Partners with IT leadership to support growth, new locations, infrastructure integration, and business continuity.

Leads IT infrastructure strategy and a team of infrastructure engineers across Azure, on-premises servers, virtualization, storage, backup, and disaster recovery. Oversees infrastructure design, lifecycle management, security hardening, capacity planning, cost optimization, vendor relationships, documentation, and project delivery. Partners with IT leadership, networking, service desk, and change management teams to ensure resilient, secure, scalable, and cost-effective infrastructure.

Leads software engineering teams, mentors developers, drives technical strategy, and oversees scalable, maintainable software development. Collaborates cross-functionally to define requirements, roadmaps, releases, and project plans. Documents system architecture, reports project status, and promotes engineering best practices, reliability, observability, performance, and continuous improvement. Requires strong experience with C#, SQL, .NET technologies, microservices, APIs, Azure, databases, Agile practices, and technical mentorship.

Conduct cold calls and outbound sales to prospective and existing customers, identify needs, recommend suitable products, create orders, and maintain client relationships. Manage prospect databases, respond to inquiries, track sales performance, document transactions, report customer feedback, research competitors, and collaborate with the sales team. The role also involves occasional customer visits and requires strong communication, persuasion, organization, problem-solving, and bilingual skills.

Processes invoices, account adjustments, payments, deposits, customer statements, collections, credit holds, short payments, and NSF checks. Monitors customer accounts for irregularities and updates payment records and management reports. Supports office operations while maintaining accurate accounts receivable information. Requires bilingual English/Spanish communication and familiarity with accounting principles and Microsoft Office.

Leads regional sales operations by achieving revenue targets, expanding new business and accounts, coaching sales representatives, developing sales strategies, monitoring merchandising standards, supporting customer escalations, collaborating with logistics and supply chain, and assisting with hiring, performance management, and succession planning.