Teams at Alex Lee

Conduct cold calls and outbound sales to prospective and existing customers, identify needs, recommend suitable products, create orders, and maintain client relationships. Manage prospect databases, respond to inquiries, track sales performance, document transactions, report customer feedback, research competitors, and collaborate with the sales team. The role also involves occasional customer visits and requires strong communication, persuasion, organization, problem-solving, and bilingual skills.

Processes invoices, account adjustments, payments, deposits, customer statements, collections, credit holds, short payments, and NSF checks. Monitors customer accounts for irregularities and updates payment records and management reports. Supports office operations while maintaining accurate accounts receivable information. Requires bilingual English/Spanish communication and familiarity with accounting principles and Microsoft Office.

Manage the HR department’s administration, recruiting, onboarding, benefits, employee records, policies, training, employee relations, compliance files, scheduling, and HR reporting. Recruit office personnel through iCIMS, maintain employee information in PeopleSoft, coordinate onboarding resources, administer corrective actions, track licenses and Department of Transportation documentation, and support operational reporting. Fluency in Spanish and strong organizational, communication, confidentiality, and conflict-resolution skills are required.