Jobs at AlayaCare

The Staff Data Engineer will design and implement scalable data pipelines, mentor junior engineers, and enhance data system performance and architecture.

Design, implement, test, and maintain enterprise Android applications (Kotlin). Provide technical leadership, mentor teammates, define technical roadmap, monitor production, support incident rotation, and improve automated testing and maintainability.

Lead SRE work to scale and operate multi-account, multi-region AWS infrastructure and Kubernetes platforms. Improve observability, alerting, runbooks, incident response, and automation using IaC and tooling. Own shared platform services (databases, messaging, logging, search, tenant provisioning), partner with product teams to reduce incidents, and drive infrastructure initiatives and POCs. Support Azure-based acquisitions through monitoring and runbook-driven triage.

The Senior Automation and Integration Developer will design and build Python-based services, optimize data workflows, and ensure reliable customer integrations while collaborating with clients and internal teams.

Lead migration of a legacy AngularJS Resi product to Vue 3, build performant accessible Vue 3 UIs, implement component libraries and Cypress tests, optimize frontend performance and accessibility, monitor production, and collaborate with cross‑functional teams to deliver stable, high-quality residential aged care software.

Customer-facing role supporting professional-services-led implementations for large Canadian accounts. Responsibilities include requirements gathering, workflow design, platform configuration, reporting, testing, training, risk mitigation, documentation, and cross-team collaboration to deliver projects on time and on budget.

Lead North American accounting and reporting under IFRS for Canadian and U.S. entities. Manage month/quarter/year-end close, revenue recognition (IFRS 15) for SaaS subscriptions, tax filings, audits, intercompany accounting, and coaching the accounting team. Partner with FP&A and Revenue Ops to improve processes via NetSuite, automation, and AI-enabled tools.

Lead delivery of complex AlayaCare cloud implementations for Canadian healthcare customers. Manage project plans, risks, scope, configuration, training, testing, and adoption. Deliver customer-specific training, support AlayaCare University, drive user engagement and satisfaction, and travel for on-site work. Collaborate cross-functionally and contribute product and process expertise.

Lead end-to-end enterprise SaaS implementations of the AlayaCare platform. Own scope, schedules, budgets, risks, stakeholder communication, and delivery across multiple concurrent projects using waterfall, agile, or hybrid methodologies.

Design, build, deploy, and scale AI-enabled workflows and agent-based automation across Sales, Marketing, Customer Success, and RevOps. Own backlog, integrate and optimize revenue tech (HubSpot, Gong, ChurnZero), measure impact with dashboards, document playbooks, and apply AI governance and monitoring to ensure reliable, ethical production systems that drive deal velocity and revenue outcomes.

Provide SaaS application support for the Community Home Care product: triage and resolve customer issues via Zendesk, phone and Zoom; advise on configuration and best practices; escalate to Product/Engineering; produce help content; participate in support rotations and use AI tools to improve troubleshooting and proactive support.

Develop and ship features as part of the Revenue Cycle Management team: design, code, test, and debug software (~70% coding). Participate in code reviews, monitor production, join on-call rotation, collaborate with Product, contribute to roadmap and technical initiatives, and implement end-to-end automated tests to ensure quality.

Lead EVV activations and certifications, validate configurations for accurate billing, resolve complex EVV and revenue cycle issues, support high-priority escalations, track state EVV regulations, deliver training, create documentation and enablement, and collaborate with product and internal teams to improve RCM workflows and compliance.

Guide home and community care customers through EVV activations, billing, and Medicaid compliance. Lead EVV certifications, resolve complex RCM issues, support escalations, validate configurations, deliver training, maintain documentation, and partner with Product and internal teams to improve EVV and revenue cycle workflows.

Lead procurement function for a growing SaaS company: develop policies, run RFPs, select and negotiate with suppliers, manage vendor relationships, analyze spend for savings, and partner with finance on budgeting and forecasting.

Build and scale a strategic procurement function: develop policies, run RFPs, select and negotiate with suppliers, manage vendor relationships and contracts, monitor procurement metrics, identify cost savings, and partner with Finance. Drive process improvements, supplier performance, and adoption of AI tools to improve procurement efficiency.

The Manager of Software Development will lead a team responsible for software engineering in EVV, ensuring the reliability and compliance of care delivery systems while driving planning and cross-functional collaboration.

Lead frontend architecture and design-system modernization for a complex SaaS product. Spend the majority of time coding, building reusable UI components, improving frontend infrastructure, defining standards (accessibility, testing, performance), mentoring engineers, and partnering with product, design, and backend teams to deliver scalable, maintainable user interfaces.