Jobs at AlayaCare

Lead North American accounting and reporting under IFRS for Canadian and U.S. entities. Manage month/quarter/year-end close, revenue recognition (IFRS 15) for SaaS subscriptions, tax filings, audits, intercompany accounting, and coaching the accounting team. Partner with FP&A and Revenue Ops to improve processes via NetSuite, automation, and AI-enabled tools.

Work as a software development intern contributing to design, coding, testing, and debugging product features. Use GenAI tools, pair-program, participate in code reviews, write automated tests, investigate bugs, and learn CI/CD, containerization, and monitoring under mentor guidance.

Join a product team to design, build, test, and maintain high-quality full-stack features. Spend most time coding, participate in code reviews, monitor production, write automated tests, collaborate with product and engineering, and contribute to technical roadmaps and on-call rotations.

Design, implement, test, and maintain full‑stack features in a SaaS product. Provide technical leadership, mentor peers, influence product technical roadmap, monitor production, improve testing practices, and participate in future on‑call rotations.

Provide first-level technical support for employees via Slack and a ticketing system. Troubleshoot hardware, software, and access issues across Linux, Windows, and macOS. Manage onboarding/offboarding, maintain hardware inventory and shipping, document procedures, and responsibly use AI tools to streamline repetitive tasks.

Design, build, deploy, and scale AI-enabled workflows and agent-based automation across Sales, Marketing, Customer Success, and RevOps. Own backlog, integrate and optimize revenue tech (HubSpot, Gong, ChurnZero), measure impact with dashboards, document playbooks, and apply AI governance and monitoring to ensure reliable, ethical production systems that drive deal velocity and revenue outcomes.

Provide SaaS application support for the Community Home Care product: triage and resolve customer issues via Zendesk, phone and Zoom; advise on configuration and best practices; escalate to Product/Engineering; produce help content; participate in support rotations and use AI tools to improve troubleshooting and proactive support.

Develop and ship features as part of the Revenue Cycle Management team: design, code, test, and debug software (~70% coding). Participate in code reviews, monitor production, join on-call rotation, collaborate with Product, contribute to roadmap and technical initiatives, and implement end-to-end automated tests to ensure quality.

Lead delivery of complex AlayaCare Cloud implementations for US customers: manage project plans, risks, scope, training, testing, and adoption. Guide configuration, deliver training (on-site and remote), facilitate AlayaCare University enablement, drive user engagement and satisfaction, and support cross-functional handoffs and team upskilling. Travel as required for on-site work.

Work on professional-services-led SaaS implementations for large enterprise customers: gather requirements, design workflows, configure the platform, test, train users, mitigate risks, produce documentation, and help keep projects on time and on budget.

Build and scale a strategic procurement function: develop policies, run RFPs, select and negotiate with suppliers, manage vendor relationships and contracts, monitor procurement metrics, identify cost savings, and partner with Finance. Drive process improvements, supplier performance, and adoption of AI tools to improve procurement efficiency.

Lead procurement function for a growing SaaS company: develop policies, run RFPs, select and negotiate with suppliers, manage vendor relationships, analyze spend for savings, and partner with finance on budgeting and forecasting.

Join as a Junior Fullstack Developer contributing to product features alongside senior engineers. Assist in designing, coding, testing, debugging, and resolving bugs. Use GenAI tools, pair-program, participate in code reviews, write automated tests, and follow CI/CD, containerization, and monitoring practices. Participate in team rituals and learn modern development workflows while being mentored.

Provide SaaS application support for AlayaCare's Community Home Care product: manage Zendesk queue, troubleshoot complex issues, demo solutions via phone/Zoom, advise on configuration and best practices, collaborate with Product/Engineering on escalations, create help guides, participate in support rotations, and use AI tools to improve proactive support.

The Manager of Software Development will lead a team responsible for software engineering in EVV, ensuring the reliability and compliance of care delivery systems while driving planning and cross-functional collaboration.

Lead frontend architecture and design-system modernization for a complex SaaS product. Spend the majority of time coding, building reusable UI components, improving frontend infrastructure, defining standards (accessibility, testing, performance), mentoring engineers, and partnering with product, design, and backend teams to deliver scalable, maintainable user interfaces.

The Staff Data Engineer will design and implement scalable data pipelines, mentor junior engineers, and enhance data system performance and architecture.

Design, implement, test, and maintain enterprise Android applications (Kotlin). Provide technical leadership, mentor teammates, define technical roadmap, monitor production, support incident rotation, and improve automated testing and maintainability.

The Senior Automation and Integration Developer will design and build Python-based services, optimize data workflows, and ensure reliable customer integrations while collaborating with clients and internal teams.