Jobs at AlayaCare

Leads AI-enabled transformation of marketing processes, from campaign and content workflows to market insight, sales readiness, and product adoption. Maps current processes, establishes baselines, designs simpler future states, builds and pilots AI tools and automations, measures results, develops business cases, and leads adoption. Requires B2B marketing experience, process improvement, AI solution building, data literacy, stakeholder influence, and four to six years of relevant experience.

Designs and operates AWS cloud infrastructure, Kubernetes platforms, deployment pipelines, observability systems, databases, messaging, and tenant provisioning. Builds infrastructure-as-code, automation, monitoring, alerting, and reliability tooling; troubleshoots production incidents and participates in on-call rotations. Leads infrastructure initiatives, improves security and performance, writes runbooks, and collaborates with product and engineering teams. The role also supports Azure monitoring and AI-assisted operational tools.

Develop and maintain full-stack software in Python, contributing across design, coding, testing, debugging, production monitoring, and technical roadmap initiatives. The developer will work directly with customers to understand needs, deliver end-to-end solutions, write automated tests, participate in code reviews, and support reliable production software. The role requires collaboration with product and engineering teams, progressive ownership, and future participation in an on-call rotation.

Leads a software development team responsible for technical excellence, delivery, reliability, and team growth. The manager hires, coaches, and develops engineers; owns the software lifecycle from design through operations; guides architecture, quality, security, and scalability; drives AI-assisted engineering practices; manages product roadmaps and technical priorities; and collaborates with Product, Customer Success, Support, and engineering leaders to deliver healthcare software capabilities.

Design, develop, test, and maintain scalable full-stack applications across frontend and backend systems. Build AI features using LLMs, contribute to data pipelines and infrastructure, monitor production systems, improve architecture, and reduce technical debt. Provide technical leadership through code reviews, mentoring, roadmap planning, automated testing, and technical decision-making. Collaborate with product teams to deliver customer-focused features while promoting observability, maintainability, security, and continuous delivery.

Develop and maintain full-stack software for AlayaCare’s Admission and Marketplace products. Responsibilities include coding primarily in Python, testing, debugging, code reviews, production monitoring, technical planning, automated testing, and collaborating with product and engineering teams. The role supports client intake workflows, provider onboarding, supplier portals, and healthcare marketplace capabilities. Candidates should have 2–4+ years of software engineering experience and familiarity with Python, JavaScript, PHP, SQL, Docker, CI/CD, and cloud technologies.

Supports Revenue Cycle Management and billing services for SaaS customers. Responsibilities include developing RCM best practices, training customer-facing teams, supporting implementations, configuring and validating billing workflows, managing escalations, analyzing root causes, and advising customers on billing and payer processes. The role also partners with product and support teams, mentors peers, and contributes to managed service optimization and new offerings.

Supports employees and managers with routine People questions, employee lifecycle changes, HRIS data, workforce reporting, employment documentation, payroll directives, and People programs. The role also identifies opportunities to simplify or automate HR workflows using AI and HR technology, while escalating sensitive matters appropriately and maintaining confidentiality.

Manage customer collections, payment applications, account reconciliations, and dispute resolution. Analyze receivables aging and collection performance to support cash-flow forecasting, reconcile receipts to the general ledger, assist with month-end close, and improve processes and controls. The role also requires professional customer communication, accurate financial recordkeeping, and responsible use of AI tools while protecting privacy and security.

Serves as the strategic People Business Partner for North America's Revenue organization, advising leaders on employee relations, organizational design, workforce planning, succession, talent strategy, performance, and organizational change. Leads complex investigations, HR initiatives, workforce analytics, manager training, and responsible AI adoption in People practices. Mentors associate People Business Partners and champions fair, inclusive talent decisions.

Lead customer-facing software implementation projects, including discovery, requirements gathering, workflow design, platform configuration, reporting, testing, and user training. Advise customers, manage complex engagement components, deliver consulting recommendations, identify additional services opportunities, and coach Implementation Specialists. The role requires English and French fluency, customer leadership communication, project multitasking, travel, occasional weekend work, and hybrid attendance in Greater Montreal.

Assist with designing, coding, testing, debugging, and maintaining full-stack software features for home healthcare intake and marketplace products. Use GenAI tools, write automated tests, investigate bugs, participate in code reviews and pair programming, and learn CI/CD, Docker, containerization, and monitoring practices while collaborating with technical and non-technical teammates.

Senior software engineer on a Level 3 escalation team, investigating complex product issues, resolving defects, building support automation, and improving application reliability. The role involves Python and PHP development, JavaScript/Vue.js work, production monitoring, root-cause analysis, automated testing, and collaboration with Support, Product, and Engineering. It also includes mentoring support specialists, technical leadership, code reviews, and participation in an on-call rotation.

Develop complex iOS applications as part of a feature team, spending most of the time coding. Responsibilities include technical leadership, code reviews, mentoring, architecture and component reuse, production monitoring, automated testing, roadmap contributions, product collaboration, and support rotation. The role requires deep iOS experience, enterprise application expertise, strong communication, technical decision-making, and bilingual French-English proficiency. Kotlin Multiplatform and test automation experience are preferred.

Lead product marketing strategy and execution for the US Home Care business. Own the tri-annual release process, develop positioning and competitive differentiation, build buyer personas and journeys, and create internal enablement materials. Partner with Product, Sales, Customer Success, Education, and Marketing to drive feature adoption, retention, launch effectiveness, and commercial impact. Conduct market research, support thought leadership, refine pricing and packaging, and responsibly apply AI tools.

Designs scalable SaaS solutions based on customer requirements, leads discovery workshops with technical stakeholders, creates architecture documentation, and collaborates with sales, customer success, engineering, and project teams. The role supports implementation handoffs, develops external endpoints, influences platform extensibility, and ensures solutions align with security, regulatory, and healthcare interoperability standards.

Lead commercialization and go-to-market strategy for the US Home Care market. Develop positioning, messaging, value propositions, competitive differentiation, customer insights, sales enablement, and product launch strategies. Partner cross-functionally with Product, Sales, Marketing, Customer Success, Finance, and Education Services to improve win rates, contract value, adoption, expansion, and retention. Apply AI tools responsibly to improve work quality and efficiency.

The Staff Data Engineer will design and implement scalable data pipelines, mentor junior engineers, and enhance data system performance and architecture.

Lead North American accounting and reporting under IFRS for Canadian and U.S. entities. Manage month/quarter/year-end close, revenue recognition (IFRS 15) for SaaS subscriptions, tax filings, audits, intercompany accounting, and coaching the accounting team. Partner with FP&A and Revenue Ops to improve processes via NetSuite, automation, and AI-enabled tools.

Design, implement, test, and maintain full‑stack features in a SaaS product. Provide technical leadership, mentor peers, influence product technical roadmap, monitor production, improve testing practices, and participate in future on‑call rotations.