Teams at AlayaCare

Supports Revenue Cycle Management and billing services for SaaS customers. Responsibilities include developing RCM best practices, training customer-facing teams, supporting implementations, configuring and validating billing workflows, managing escalations, analyzing root causes, and advising customers on billing and payer processes. The role also partners with product and support teams, mentors peers, and contributes to managed service optimization and new offerings.

Supports employees and managers with routine People questions, employee lifecycle changes, HRIS data, workforce reporting, employment documentation, payroll directives, and People programs. The role also identifies opportunities to simplify or automate HR workflows using AI and HR technology, while escalating sensitive matters appropriately and maintaining confidentiality.

Performs bank reconciliations across global entities, investigates discrepancies, validates financial data migrations, and ensures accurate general ledger recording. Supports system testing, audits, reporting, and treasury projects while improving financial controls and processes. Collaborates with cross-functional teams to resolve data issues and maintain reliable banking and treasury information across multiple currencies.