Jobs at Alaska National Insurance Company

Leads underwriting systems and product ownership for commercial insurance lines within Guidewire PolicyCenter. Prioritizes backlogs, creates user stories and acceptance criteria, coordinates releases, supports development and QA, conducts user acceptance testing, resolves production issues, develops training materials, and guides analysts. Partners with underwriting, IT, actuarial, operations, billing, claims, and other stakeholders to improve workflows, compliance, system functionality, and user experience.

Provides independent clerical and administrative support to workers’ compensation claims adjusters, including issuing notices, processing payments and benefits, maintaining claim records, monitoring diaries, contacting medical providers, and supporting audits. The role addresses customer needs, participates in projects and meetings, and helps train and oversee less experienced claim assistants and workloads.

Own the strategy, roadmap, backlog, and delivery of technology-enabled commercial policy management capabilities. Lead an agile squad, translate business priorities into measurable outcomes, and coordinate business, technology, data, operations, UX, and engineering stakeholders. Ensure compliant, scalable, customer-focused solutions across policy administration, underwriting, servicing, renewals, endorsements, billing support, and related lifecycle processes. Drive governance, auditability, adoption, optimization, and continuous improvement while balancing features, technical debt, regulatory mandates, and operational stability.

Supervises the Payroll Services Support team supporting underwriting operations. Oversees daily workflows, quality assurance, performance metrics, workload distribution, training, coaching, and process improvement. Partners with underwriting stakeholders to maintain service, production, customer-service, and quality objectives while improving operational efficiency and ensuring underwriting integrity.

Leads regional underwriting strategy, profitability, portfolio management, quality assurance, and growth across the Southwest. Provides national underwriting leadership for Commercial Auto and Umbrella/Excess, developing guidelines, pricing methodologies, coverage recommendations, and responses to industry trends. Partners with product, actuarial, claims, legal, finance, and technology teams while mentoring underwriters and maintaining broker relationships. The role requires extensive regional travel, multi-state insurance licensing, and deep commercial lines underwriting expertise.

Supervise and develop workers’ compensation claims staff while ensuring accurate, timely, compliant claims handling. The role oversees quality assurance, workload balancing, performance management, regulatory compliance, customer service, process improvement, and collaboration with regional and divisional leaders. The supervisor also participates in organizational projects, manages change, and supports succession planning.

Evaluates and prices commercial insurance accounts within assigned authority, balancing risk selection, profitability, growth, and producer relationships. Partners with business development teams and agencies, presents proposals, addresses underwriting concerns, and supports retention and new business goals. Acts as a subject matter expert while training, mentoring, and coaching underwriting staff. Requires advanced commercial lines underwriting expertise, strong communication and negotiation skills, and the ability to resolve complex business issues.

Lead underwriting for large commercial accounts by applying advanced technical underwriting, pricing, and risk-selection. Build and maintain agency relationships, present proposals, coach and mentor underwriting staff, and collaborate with business development to drive profitable growth and retention.

Lead and manage a team of workers' compensation claims adjusters and support staff across multiple jurisdictions. Ensure regulatory compliance, quality assurance, coaching, workload balance, process improvements, stakeholder partnerships, and project representation. Hire, develop, and retain talent while driving performance, customer service, and accurate claims administration.