Jobs at AI Acquisition

Lead full-stack implementation of an enterprise project-controls platform: own production code, ship features, write raw PostgreSQL schemas and migrations, build and maintain ML pipelines (data prep, fine-tuning, evaluations), implement high-throughput model inference and voice (STT/TTS) pipelines, troubleshoot backend production bugs, and produce clean PRs while autonomously designing technical architecture.

Support client onboarding and technical operations by executing CRM setups, cold email infrastructure, automation workflows, and lead list management. Optimize campaigns based on performance data while following SOPs in a fast-paced environment.

Hands-on finance operations lead responsible for daily cash and treasury across multiple entities, migrating payment infrastructure, automating manual processes, enforcing SOPs, managing external bookkeeping, and delivering executive-ready reporting to stabilize and scale high-volume, multi-currency finance operations.

Own the most sensitive client relationships, diagnose issues, protect revenue, develop retention strategies, and enhance operational processes.

This role involves owning complex client situations, diagnosing issues, driving retention and recovery, leading high-stakes conversations, and building scalable processes for client operations.

Provide fast, empathetic live chat and ticket support for clients using the platform. Troubleshoot issues, escalate complex problems, maintain support records, contribute to knowledge base, and help meet SLAs to improve client satisfaction and retention.

Full-cycle B2B closer converting outbound cold-email leads into qualified opportunities. Run discovery, demos, negotiations, and close mid-to-high-ticket deals. Maintain CRM, manage proposals and pipeline reporting, partner with SDRs and leadership to optimize outbound performance and hit aggressive conversion and quota targets.

Lead and run the Customer Success/account management function: own the P&L, build accountability systems (segmentation, escalation, scorecards, QA), directly manage managers and senior operators, hire and develop management depth, partner cross-functionally on handoffs and capacity, and make tough performance and restructuring decisions to scale a high-velocity agency-like client services organization.

Own marketing systems: implement and debug conversion tracking, build funnel pages, create dashboards, design n8n automations, manage email sequences and deliverability, integrate CRMs/payments, and use AI tools to accelerate execution and QA campaigns end-to-end.

Lead and scale B2B and B2C communities of founders and operators: moderate channels, design engagement systems, run live sessions, track engagement metrics, surface insights to internal teams, and support member retention, growth, and upsell through active community programming.

Execute customer onboarding from paid sign-up through activation, early milestones, and renewal. Run kickoff calls, follow and improve playbooks, manage a small portfolio of accounts, spot and remediate churn signals, and ensure proactive communication between Sales and delivery.