Jobs at AI Acquisition

Manage an established portfolio of legacy clients, driving retention, growth, and expansion. Audit account health, conduct strategic check-ins and workshops, advise business owners on offers, funnels, sales, prospecting, closing, fulfillment, and AI adoption, identify upsell opportunities, resolve issues, coordinate cross-functionally, and document account activity.

Contact new customers promptly after purchase, welcome them, explain next steps, schedule and confirm onboarding calls, assist with basic setup, and follow up across phone, SMS, and email. The coordinator tracks customer progress, rebooks missed appointments, resolves simple platform issues, escalates complex concerns, and maintains accurate records until customers progress through onboarding.

Own a portfolio of active clients across onboarding, growth, scale, and at-risk stages. Diagnose blockers across offers, funnels, campaigns, sales, and fulfillment; manage expectations; resolve escalations; conduct workshops and calls; identify upsell opportunities; and maintain accurate account documentation. The role requires consulting business owners, understanding B2B lead generation and payment flows, handling difficult conversations, and operating autonomously in a fast-moving, AI-focused environment.

Own at-risk customer relationships involving dissatisfaction, disengagement, cancellations, refunds, and lost confidence. Investigate customer journeys, diagnose root causes, troubleshoot issues, lead de-escalation and recovery conversations, coordinate cross-functional resolution, and maintain customer ownership through completion. The role requires consultative communication, sound commercial judgment, accurate documentation, and the ability to identify recurring retention issues and recommend improvements.

Own multi-entity, multi-currency cash flow and treasury operations involving $5M+ monthly transactions. Lead payment infrastructure migration, automate card funding and reconciliation, build cash visibility dashboards, create SOPs, oversee external bookkeeping through Xero, and deliver concise weekly cash and P&L reporting. The role requires hands-on finance operations experience, systems-building ability, AI adoption, and management of complex payment and accounting processes across UAE and UK structures.

Serve as a trusted strategic growth partner to founders and business owners. Diagnose commercial constraints across positioning, acquisition, sales, delivery, and operations; recommend priorities; and translate strategy into accountable execution. Lead high-level client conversations, identify risks, improve revenue performance, coordinate teams, and maintain the broader commercial picture. The role requires strong judgment, B2B go-to-market knowledge, founder-level communication, structured execution, and practical AI fluency.

Lead full-stack implementation of an enterprise project-controls platform: own production code, ship features, write raw PostgreSQL schemas and migrations, build and maintain ML pipelines (data prep, fine-tuning, evaluations), implement high-throughput model inference and voice (STT/TTS) pipelines, troubleshoot backend production bugs, and produce clean PRs while autonomously designing technical architecture.

Support client onboarding and technical operations by executing CRM setups, cold email infrastructure, automation workflows, and lead list management. Optimize campaigns based on performance data while following SOPs in a fast-paced environment.

Hands-on finance operations lead responsible for daily cash and treasury across multiple entities, migrating payment infrastructure, automating manual processes, enforcing SOPs, managing external bookkeeping, and delivering executive-ready reporting to stabilize and scale high-volume, multi-currency finance operations.

Own the most sensitive client relationships, diagnose issues, protect revenue, develop retention strategies, and enhance operational processes.

Full-cycle B2B closer converting outbound cold-email leads into qualified opportunities. Run discovery, demos, negotiations, and close mid-to-high-ticket deals. Maintain CRM, manage proposals and pipeline reporting, partner with SDRs and leadership to optimize outbound performance and hit aggressive conversion and quota targets.

Lead and run the Customer Success/account management function: own the P&L, build accountability systems (segmentation, escalation, scorecards, QA), directly manage managers and senior operators, hire and develop management depth, partner cross-functionally on handoffs and capacity, and make tough performance and restructuring decisions to scale a high-velocity agency-like client services organization.

Own marketing systems: implement and debug conversion tracking, build funnel pages, create dashboards, design n8n automations, manage email sequences and deliverability, integrate CRMs/payments, and use AI tools to accelerate execution and QA campaigns end-to-end.

Lead and scale B2B and B2C communities of founders and operators: moderate channels, design engagement systems, run live sessions, track engagement metrics, surface insights to internal teams, and support member retention, growth, and upsell through active community programming.

Execute customer onboarding from paid sign-up through activation, early milestones, and renewal. Run kickoff calls, follow and improve playbooks, manage a small portfolio of accounts, spot and remediate churn signals, and ensure proactive communication between Sales and delivery.