Agiloft
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As a Technical Support Representative, you'll assist customers with technical inquiries via phone, email, and chat. You'll document issues, work with the Engineering team to resolve problems, and learn Agiloft's software product to provide tailored solutions to clients' needs.
The Global Support Operations Analyst manages processes related to product releases and support workflows. Responsibilities include coordinating customer communications for product updates, documenting and improving support processes, tracking performance metrics, and analyzing support data for operational efficiency. This role requires collaboration with various teams to ensure effective communication and customer satisfaction.
The Enterprise Upsell Account Executive is responsible for upselling Agiloft's core business software solutions to existing enterprise customers, managing sales opportunities from start to finish, and ensuring customer satisfaction through expert interaction and value-based selling. Responsibilities include preparing quotations, conducting proof of concept evaluations, and collaborating across the organization to drive expansion of Agiloft solutions.
As a Lead Developer, you will lead a Scrum team in enhancing the Agiloft platform, ensuring high-quality software development while mentoring team members. Responsibilities include defining sprint goals, collaborating with stakeholders, maintaining platform components, and driving architectural design and best practices within an agile environment.
This sales role focuses on developing new clients for Agiloft’s software solutions, analyzing client requirements, conducting sales presentations, and managing proof of concept evaluations. Responsibilities include providing pricing information, leading sales opportunities from start to close, and contributing to pipeline growth with feedback to enhance products/services.
The Director of Product Management will develop and execute product strategy for Agiloft’s contract lifecycle management solutions, identifying market opportunities and defining a product roadmap. Collaborating with various stakeholders, this role involves product execution, enhancement of data models, and participating in product launch activities to articulate the value of new solutions.
The Mid-Market Account Executive is responsible for developing new clients for Agiloft's software solutions, addressing business and technical queries, leading sales opportunities from inception to close, delivering presentations, and driving ongoing pipeline growth in collaboration with sales development and marketing.
As the Named Support Manager, you will lead the Named Support team responsible for delivering exceptional support to strategic customers. Responsibilities include building customer relationships, providing technical support, resolving escalated cases, and implementing processes for a scalable support program.
The Enterprise Account Executive is responsible for developing new and nurturing existing large enterprise clients for Agiloft's contract lifecycle management software. Key responsibilities include conducting sales presentations, addressing technical questions, and managing proof of concept evaluations to close high-priority sales opportunities.
The GTM Operations Manager at Agiloft is responsible for leading a team that focuses on providing data-driven insights for improving field execution, aligning team goals with company objectives, and collaborating across departments. The role includes mentoring team members and optimizing Field experience in Salesforce while driving revenue opportunities and improving forecasting accuracy.
As a Customer Success Manager, you will build customer relationships, drive product engagement, assist with renewals, and advocate for customer needs. You'll collaborate with internal teams to help customers maximize their use of Agiloft's solutions, identify growth opportunities, and support retention strategies in a remote work environment.
The Solution Consultant will be integral to Agiloft's growth in EMEA, focusing on developing and nurturing enterprise client relationships. Responsibilities include technical qualification of sales opportunities, demonstrating product capabilities, supporting sales proposals, and managing proof of concepts, all while fostering a positive team culture.
The Senior Legal Knowledge Engineer will leverage AI to enhance contract management software. Responsibilities include applying legal and AI expertise, collaborating with Product and Data Science teams to shape the AI roadmap, training AI models for contract analysis, and leading associate engineers.