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The Employee Engagement Manager will develop and implement strategies to enhance employee engagement, improve company culture, and drive organizational success. Responsibilities include conducting surveys, executing recognition programs, planning events, promoting DEI initiatives, and coordinating wellness and volunteer programs.
The Senior Data Scientist role at Agero focuses on leveraging statistical analyses and predictive modeling to enhance operational performance and customer satisfaction in dispatch services. This involves end-to-end project participation, from data exploration to result communication with various stakeholders.
Provide empathetic customer support during roadside emergencies, guiding customers through challenges such as towing, flat tires, lock-outs, and jumpstarts. Utilize effective communication and problem-solving skills to enhance customer experience and ensure timely service solutions.