What's the Company Culture Like at Adyen?

Adyen Employee Perspectives

Adyen’s culture is shaped by a strong sense of ownership and community, where employees are empowered to actively influence the workplace experience. Rather than relying solely on top-down initiatives, the company encourages organic, employee-driven efforts that strengthen connection, inclusion and engagement across teams.

“Our ERGs are employee-founded and employee-led, which drives the success and impact of the program. It’s not a top-down mandate; they’re really an organic movement that’s key to our culture and our broader people strategy.”

Nikki Glazerman
Nikki Glazerman, DEI Program Lead

Adyen offers a fintech platform to help businesses control their finances, protect revenue and enable in-person and online payments. The company works across time zones, and its Adyen Formula, which serves as its cultural framework, prioritizes phone over email, talking straight and seeking different perspectives. 

Adyen,

Adyen’s culture is deeply shaped by values that are actively lived out in everyday work, creating an environment built on trust, ownership and global collaboration. Employees are encouraged to make decisions, take initiative and shape their own paths, reinforcing a culture where the company’s principles are reflected in real experiences rather than just statements.

“At Adyen, the company values are just not on paper: we are global, we build trust, we’re empowered to make good choices, and we create our own path — and you feel it in the day-to-day business.”

 Ludmy Paiva
Ludmy Paiva, Senior Account Manager, Iberia
From the article: Careers | Commercial

Adyen Employee Reviews

I wanted to work in team environment with interesting people that would challenge me to grow and see the world beyond my own perspective.  Reading the Adyen Formula was helpful as I started my journey from the outside.  Seeing the way teams work together and the consistency of collaboration I experience across offices in my first year really drove home Adyen was a place that I could call home.  

Chris
Chris, Manager, Account Management
Chris, Manager, Account Management

I was most surprised by how flat the hierarchy actually is; you can easily grab a coffee and share ideas directly with leadership. The "Adyen Formula" isn't just a poster on the wall—it dictates how we actually work, hire, and communicate every day. I want engineering candidates to know that you get the best of both worlds here: the massive scale, complex technical challenges, and wide collaboration of a global fintech, combined with the tight-knit, vibrant and collaborative culture of our Chicago office.

Harsh
Harsh, Engineering Lead, In-Person Payments
Harsh, Engineering Lead, In-Person Payments

I really love the Adyen Formula as many of the Formula points resonate with how I view my own career philosophies. I knew it would be a good fit when every time I met with a new Adyen team member throughout my interview process - I could see various aspects of the formula being realized or embodied in real time. 

Maxine
Maxine, Team Lead, Technical Support
Maxine, Team Lead, Technical Support

One thing every candidate should know is that the "Adyen Formula" is a lived reality, not just corporate jargon—the level of autonomy and "straight talk" is truly unique. I was surprised by how quickly ego is set aside to "sharpen ideas," allowing anyone, regardless of level, to challenge a process if it leads to a better merchant outcome. It’s an environment where you are fully empowered to own your path, surrounded by a global team that genuinely wants to win together.

Sudhee
Sudhee, Senior Implementation Engineer
Sudhee, Senior Implementation Engineer

I was eager to work at Adyen based on the culture. Understanding the Formula helped me feel comfortable navigating the company early on in my tenure here. When I came for my in-person interview, I could tell that the people in the office were happy to be there. 

Sam
Sam
Sam

Adyen really trusts its people and gives you the space to get your work done. A lot of companies have values, but here the Formula actually shows up in how people work every day. That was something that surprised me in a good way. One of my favorite parts is the annual company gathering in Amsterdam, where you get to meet people from all over the world. It makes the company feel very connected.

Sandeep
Sandeep, Senior Implementation Engineer
Sandeep, Senior Implementation Engineer

If there's one thing I'd really want a candidate to know about working at Adyen, it's that the low-ego and genuinely helpful mindset of Adyeners is just incredible – it really sets us apart. That collaborative spirit is absolutely at the heart of our culture. Adyen also truly invests in its engineers and they're constantly asking for feedback from the engineering team. My favorite company philosophy, "Own Your Growth," perfectly sums it up. Adyen provides an environment where you're given the freedom and support to explore different areas and drive your own development.

Pragad
Pragad, Senior Software Engineer
Pragad, Senior Software Engineer

We’re not a top down or bottom up organization, the principle is that whoever is the most informed should be the one to make the decision on how to proceed. Of course that doesn’t mean you make decisions entirely on your own, but it does mean that we don’t rely on titles to make decisions. We often create cross functional groups to discuss a dilemma and come out with a decision. This can feel like a lot of responsibility at first but once you get used to it, it creates a culture of empowerment and accountability.

Katie
Katie, Team Lead - Implementation
Katie, Team Lead - Implementation

What People Are Saying About Adyen

  • Collaborative & Supportive Culture: Colleagues are often described as low‑ego, supportive, and cooperative across regions, with employee‑led groups and mentorship/speaker programs strengthening community and voice. The “win as a team” ethos and cross‑timezone collaboration foster shared ownership in day‑to‑day work.
  • Accountability & Ownership: Employees highlight high autonomy to “create your own path,” take end‑to‑end ownership, and be trusted with new challenges. Principles like launching fast and letting the most informed person decide reinforce empowerment at the team level.
  • Healthy Workload & Retention: Work–life balance is commonly portrayed as solid, with reasonable hours and respect for personal time in many roles. Flexible benefits and life‑aware policies (e.g., Adyen+ and “Normal Course of Life”) are cited as supporting life outside work.

Adyen's Benefits

Established employee awards to honor work and contributions

Has employee-led culture committees

Offers company-sponsored happy hours

Offers company-sponsored outings

Offers Employee Resource Groups

Offers fitness stipend

Offers wellness programs

Partners with nonprofits

Provides onsite meditation space

Provides opportunities to volunteer in the local community

Provides recreational clubs

Hosts in-person all-hands meetings

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility

Offers a remote work program

Utilizes a flexible work schedule

Utilizes a hybrid work model

Utilizes restricted work hours