Jobs at Acuity Insurance

Analyze segmented performance data, build stakeholder partnerships, create actionable customer and campaign insights, design and maintain cross-platform data solutions, produce visual data stories, and recommend optimization strategies to improve acquisition, retention, claims management, and agency performance.

The Senior Software Engineer will design and implement Generative AI solutions, collaborate with teams, enhance AI applications, and mentor others in best practices.

The Director of Finance oversees accounting projects, manages compensation plans, leads software implementations, and ensures compliance with financial regulations while reviewing accounting documentation and analyses.

Conduct on-site risk control surveys, prepare objective reports, analyze loss history and hazards, recommend and implement loss-reduction and safety training programs, assist underwriting and agents, use industry standards (NFPA, OSHA, DOT, A.M. Best), maintain agency relationships, and travel within assigned territory.

Conduct on-site risk control surveys and prepare objective reports for commercial underwriting. Provide loss control recommendations, assist policyholders with hazard controls, develop safety and training programs, use industry technical resources, maintain agency contacts, meet productivity goals, and travel within the Metro Chicago territory.

Design, build, and maintain software applications; collaborate with engineers, analysts, and stakeholders; resolve bugs and production issues; write scalable, testable code; perform testing and debugging; produce technical documentation; mentor peers; participate in on-call rotation; leverage the team's data ecosystem to inform application design and improvements.

Manage and execute Acuity's Voice of Customer programs: build and field Qualtrics surveys, maintain feedback workflows and platforms, collect and organize customer/agent feedback, update VOC dashboards/reports, and prepare summaries for stakeholders while supporting program administration.

Lead and deliver complex projects from vision through deployment: define scope, budgets, schedules, resources, risks, and communications; apply project management methodologies, coordinate stakeholders and vendors, monitor performance, and conduct lessons learned.

Support execution and operations of internal communications channels, maintain governance, optimize usability and engagement, evaluate and roll out tools, analyze engagement data and produce reports, partner with strategists and stakeholders to guide channel use, educate contributors, and drive continuous improvement in employee communications and experience.

Manage a team of 7–9 inside claim representatives, ensuring compliant claims handling via hiring, training, file reviews, audits, and reporting. Oversee litigation defense and subrogation, monitor reserves and workload, grant settlement authority within limits, conduct performance evaluations, and coordinate ongoing training and staffing recommendations.

The Systems Engineer on Database Administration will support database installations, optimization, maintenance, and work with teams to enhance query performance.

The Systems Engineer will design, build, and maintain servers and associated systems, ensure data protection and disaster recovery, and support virtualization environments. Responsibilities include monitoring system performance, assisting in disaster recovery planning, and training users on software and hardware operations.

The role involves leading frontend development, maintaining UI components, overseeing CI/CD pipelines, mentoring engineers, and enhancing application performance in collaboration with cross-functional teams.

The Market Analyst will analyze market data to inform growth strategies, synthesize insights for decision-making, and build analytical models to support performance across markets.

Conduct on-site loss control surveys, prepare objective reports, recommend risk-reduction measures, assist policyholders with safety programs and training, use industry standards (NFPA, OSHA, DOT) and maintain agency relationships while meeting productivity goals.

Support maintenance, monitoring, and enhancement of commercial and personal lines insurance products. Draft and coordinate forms, endorsements, rates, and rules; prepare and submit filings and statistical reports; manage ISO reporting; implement regulatory changes; monitor industry trends; provide cross-functional guidance to ensure products remain competitive and compliant.

The Director of Internal Audit manages the audit department, providing assurance, and advisory services to improve operations and ensure compliance with standards.

The Network Engineer II designs, configures, and maintains network infrastructure, ensuring reliability, security, and performance while mentoring junior engineers and collaborating with teams on system implementations.

Lead design and execution of total rewards strategy, manage compensation and benefits programs (including 401(k) and COBRA), oversee vendor relationships, direct compensation planning and job pricing, ensure compliance, train team, partner with HR, Legal, Payroll, and deliver employee education and retention frameworks.