Teams at Acquia

Owns new business and expansion sales across higher education institutions in the United States and Canada. The role manages full-cycle enterprise software deals, applies MEDDICC qualification, builds executive relationships and internal champions, navigates complex procurement and approval processes, maintains accurate Salesforce forecasts, and collaborates with internal and channel teams to drive implementation and account growth. Travel to campuses, client meetings, and industry events is required as needed.

Manage and grow a regional portfolio of Acquia customers by driving retention, renewals, upsell and cross-sell opportunities. Responsibilities include onboarding, strategic account planning, quarterly business reviews, forecasting, pipeline development, escalation resolution, partner co-selling, and CRM/database maintenance. The role requires managing high-volume accounts, meeting quota and renewal goals, collaborating cross-functionally, and maintaining strong customer relationships.

Manage strategic enterprise accounts for Acquia’s SaaS solutions, driving retention, renewals, upsells, and cross-sells. Build relationships with stakeholders and procurement teams, develop data-driven account plans, mitigate churn, advocate for customers internally, and coordinate cross-functional teams. Maintain accurate Salesforce records, forecasting, and account documentation while exceeding expansion and revenue targets.