Teams at Acquia

Manage and grow assigned higher-education and state/local government accounts, drive renewals and upsells, mitigate escalations, coordinate cross-functional teams, forecast renewals, and maintain account strategy and CRM records to ensure customer success and subscription growth.

Manage a portfolio of enterprise accounts to drive renewals, identify upsell opportunities, host quarterly business reviews, resolve escalations, build executive relationships, and meet renewal/net retention quotas.

Build and ship production-grade agentic AI workflows across Acquia’s digital experience platform. Design stateful multi-agent systems using LangGraph, Temporal, and Pydantic; own LangFuse observability, evaluation, and benchmarking; establish standards for RAG, prompting, context optimization, and tool calling; partner on secure, reliable enterprise architectures; evaluate AI tooling; mentor engineers; and support customer architecture and roadmap discussions.