Jobs at Acme Tools

Answers customer calls and emails, provides product information, processes orders, shares order status and tracking updates, facilitates returns, and collaborates with internal departments and manufacturers to resolve customer concerns. The specialist stays current on products through team activities and vendor training while delivering responsive post-sale support.

Advises B2B customers and contractors on OSHA, state, and site-specific safety compliance; develops safety programs and training; conducts customer training; supports sales teams with product expertise; manages safety-category growth strategies, pricing, product selection, and forecasting; builds relationships with safety leaders; and represents the company at industry events. Requires overnight travel and ongoing safety-industry education.

Sell equipment across a territory by prospecting customers, managing relationships, preparing quotes, negotiating terms, closing sales, and processing financing. Conduct equipment demonstrations and operator orientations, promote parts and service offerings, maintain CRM activity, manage territory coverage, and meet sales goals. The role involves approximately 75% travel to customer sites and serving contractors, municipalities, agricultural operations, and commercial businesses.

Manage and optimize paid search, PPC, display, remarketing, and social advertising campaigns across Google, Microsoft, and Meta platforms. Develop keywords, landing pages, ad copy, and negative keyword strategies; analyze campaign data and report recommendations to improve traffic, revenue, and ROI. Collaborate with internal teams, external agencies, and Google representatives while monitoring digital marketing trends and product feed performance.

The Accounts Receivable Associate II researches invoicing errors, credit applications, account updates, collections, sales tax questions, credit investigations, payment discrepancies, and customer disputes. The role reconciles short or skipped payments, collaborates with management and IT on solutions, reports on open issues, and performs related accounting support duties. It requires strong Excel skills, attention to detail, confidentiality, autonomy, communication, and knowledge of sales tax or exemption certificates.

Provides administrative and sales support, including greeting customers, answering calls, updating orders, processing financing and titles, coordinating service requests, managing paperwork, handling cash and deposits, supporting onboarding, maintaining office supplies, and following up with vendors. Assists with showroom organization, events, employee records, and other departmental duties while maintaining safety and accurate administrative processes.

Manage and optimize product detail pages by improving product information, titles, descriptions, images, videos, variation pages, and bundles. Audit content accuracy, develop enhanced shopping experiences, monitor KPIs, and use performance data to improve conversion and engagement. Collaborate with marketing, design, product management, and product promotion teams to maintain accurate, compelling, and consistent e-commerce content.

Provides front-desk and administrative support in a retail store, including greeting customers, answering calls, entering sales orders, processing financing and titles, managing paperwork, handling cash and deposits, coordinating vendors, supporting onboarding, and assisting sales and other departments. Requires strong organization, customer service, communication, computer, and Microsoft Office skills, with occasional weekend availability.

Provides consultative sales and product support for industrial, construction, and residential equipment. Responsibilities include prospecting, managing customer relationships, recommending products and services, conducting demonstrations, supporting customers after purchase, and attending store events and trade shows. The role works in-store and in the field, requires operating a company vehicle, and includes customer site visits, equipment guidance, and follow-up service.

Sell and support industrial, construction, and residential tools by prospecting new accounts, demonstrating products at customer sites, providing post-sale guidance, participating in store events, maintaining company vehicle and technology, and ensuring customer satisfaction and safety.

Lead technical SEO for a large eCommerce catalog: own site architecture, crawlability, structured data, Core Web Vitals, metadata, faceted navigation, log analysis, and AI-search strategy. Partner with engineering, content, and product teams to ship SEO solutions, build performance dashboards, and measure organic traffic, conversions, and revenue.

Sell and demonstrate tools and equipment to contractors and customers in-store and onsite. Prospect new accounts, grow relationships, provide product support, perform demos, follow up after sales, assist store events, maintain vehicle and tech resources, and ensure safety and customer satisfaction.

Sell and provide product support for tools and equipment across a local territory. Prospect and grow accounts, prepare quotes and orders, demonstrate products, coordinate deliveries, follow up post-sale, participate in store events, and maintain safety and customer satisfaction.

Sell and support industrial, construction, and residential tools across a geographic territory. Prospect and grow accounts, demonstrate products, provide post-sale support, attend store events, operate a company vehicle, and lift up to 50 lbs. Work includes in-store and field responsibilities and occasional Saturday availability.

Territory Sales - Equipment representatives sell and support agricultural and construction equipment, prospect new accounts, perform demos, process orders/financing, register warranties, schedule service, follow up post-sale, participate in store and field events, and maintain company vehicle and safety standards with heavy local travel.