Jobs at Ace Hardware Corporation

Provides analytical support and strategic recommendations for consumer marketing and loyalty initiatives. Analyzes customer, transactional, category, brand, and campaign data; develops forecasts, measurement plans, dashboards, and scorecards; identifies trends and opportunities; automates recurring reporting; ensures data accuracy; and presents actionable insights to marketing, merchandising, store operations, retailers, and leadership.

Provides front desk and general administrative support at a warehouse. Greets and directs visitors, answers and routes phone calls, handles email inquiries, tracks staff movements, sorts mail and deliveries, manages visitor logs and facility badges, and maintains a tidy reception area. Requires excellent communication, computer and organizational skills, Microsoft Office and Outlook experience, familiarity with multi-line phone systems, and the ability to work independently on a fixed second-shift schedule.

Manages a North and South Carolina sales territory by growing existing accounts, prospecting new customers, executing promotions, completing frequent store visits, maintaining Salesforce records, resolving customer issues, and meeting sales and profit goals. The role requires extensive overnight travel, company-vehicle driving, customer relationship management, and collaboration with internal sales teams.

Supports corporate mailroom and workplace services operations by receiving, sorting, processing, staging, shipping, delivering, and securing mail, packages, freight, supplies, and employee orders. Provides shipping, receiving, dock operations, event, special project, safety, and customer service support while helping maintain efficient campus operations and a positive workplace experience.

Builds new business across Pro Lumber, Pro Paint, and Hardware retail channels by identifying prospects, managing a 12-month sales cycle, presenting value propositions, closing full-distribution conversions, and transitioning new accounts to Territory Managers. The role requires pipeline development, cold calling, industry relationship building, trade show participation, profitability analysis, and extensive regional travel.

Leads the finance function for regional business locations, overseeing monthly close, financial controls, budgets, forecasts, and financial analysis. Partners with management to improve operational and financial performance, supports key business decisions, and provides leadership across finance and operations. The role also requires project management, prioritization, communication, and relationship-building with stakeholders at varying organizational levels.

Conducts full-cycle, high-volume recruiting for hourly warehouse, driver, and clerical positions. Responsibilities include sourcing, screening, interviewing, coordinating hiring processes, administering Workday and Indeed applicant tracking activities, posting jobs, maintaining recruiting records, and managing background checks and drug testing. Partners with hiring managers to develop recruiting strategies and ensures consistent interviewing, candidate communication, and compliance with employment law and safety requirements.

Develops B2B sales within an assigned territory by prospecting business customers, building pipelines, conducting needs assessments, managing quotes, and growing recurring accounts. Recommends Ace products, services, credit, fulfillment, and digital solutions; coordinates opportunities and issue resolution with independent retailers, vendors, and internal teams. Maintains accurate CRM records, analyzes sales and pipeline data, follows up with customers, and reports progress to sales leadership. Requires daily territory travel and occasional overnight travel.

Manages sales growth across the Davenport and Des Moines territory by developing retailer relationships, pursuing new business, creating strategic sales plans, organizing customer routes, and meeting revenue and profit objectives. The role includes cold calling, negotiating, resolving customer issues, attending trade shows, collaborating with internal teams, analyzing performance data, and extensive overnight travel using a company vehicle.

Maintains company and client books, manages accounts receivable invoicing and collections, reconciles customer accounts, bank activity, credit cards, revenue, and general ledger transactions. Processes vendor bills, prepares deposits, resolves ServiceTitan batching discrepancies, responds to accounting inquiries, and supports financial reporting and administrative tasks. The role also provides occasional billing assistance to customers and basic HR-related administrative support.

Supports strategic management of supply chain and indirect procurement categories. Develops and manages sourcing events, gathers stakeholder requirements, analyzes spend and supplier markets, identifies cost optimization opportunities, supports negotiation strategies, and communicates recommendations. The role also manages supplier relationships, prepares sourcing documentation and reports, and uses procurement technology, analytics, automation, and AI-enabled tools to improve sourcing effectiveness and spend governance.

Leads regional merchandising, category growth, sourcing, supplier development, private-label strategy, and factory-direct program commercialization across LATAM and Caribbean markets. Develops assortments, negotiates with suppliers, manages financial performance, builds retailer and vendor relationships, and coordinates cross-functional execution. Provides functional guidance to merchandising staff and represents the company at trade shows and supplier events. International travel of approximately 20–30% is required.

Coordinates talent acquisition and HR administration, including candidate sourcing, phone screens, background checks, drug testing, job postings, offers, orientation, and new-hire documentation. Maintains confidential HR files and ensures compliance with I-9, employment, and company processes. The role also supports recruitment meetings, candidate tracking, orientation logistics, and workplace safety initiatives.

Leads communications, training, CRM strategies, operational support, promotional calendar planning, and marketing execution for the Ace Rewards loyalty program. Develops SOPs, guides, training content, and integrated campaign materials for retailers and internal stakeholders. Monitors performance metrics, coordinates cross-functional initiatives, supports events, and identifies opportunities to improve program adoption, customer retention, and loyalty. Serves as a key contact for retailers, field teams, and care center leadership.

Supports strategic customer accounts by implementing account initiatives, improving service and revenue processes, resolving escalated issues, coordinating cross-functional communication, analyzing reports, and training internal teams and customers on systems and procedures. The role partners with Territory and Key Account Managers and serves as a primary contact for customer stakeholders. It requires frequent on-site work in Oak Brook, Illinois, at least four days per week.

Manages new business development across California by identifying, evaluating, and closing opportunities for new Ace stores, conversions, and acquisitions. Responsibilities include recruiting and advising investors and retailers, conducting market and site analyses, forecasting sales, preparing proformas, coordinating approvals, supporting financing, negotiating leases, and completing franchise applications. The role builds relationships with lenders, brokers, real estate stakeholders, and retail operations while traveling extensively throughout the region.

Develop B2B business through prospecting, consultative selling, account development, customer meetings, pipeline management, quote follow-up, and recurring sales growth. Coordinate with Ace retailers, vendors, and internal teams to recommend products and services, support fulfillment, resolve customer issues, maintain CRM records, and report sales activity. The role requires daily territory travel and occasional overnight travel.

Develops B2B sales opportunities across an assigned territory through prospecting, consultative selling, customer meetings, account planning, quote follow-up, and CRM management. Coordinates with Ace retailers, vendors, and internal teams to connect business customers with products, services, fulfillment options, trade credit, and digital tools. Maintains pipelines, resolves service issues, supports recurring account growth, and reports sales activity and recommendations to leadership.

Develops B2B sales within an assigned territory by prospecting, building pipelines, conducting customer meetings, assessing needs, following up on quotes, and growing recurring accounts. Coordinates with Ace retailers, vendors, and internal teams to deliver product and fulfillment solutions. Maintains CRM records, analyzes sales and pipeline data, supports issue resolution, and reports progress to sales leadership. Requires daily territory travel and occasional overnight travel.

Develops B2B sales opportunities within an assigned territory through prospecting, customer meetings, needs assessments, quoting, account planning, and consultative solution selling. Maintains CRM records and pipeline activity, coordinates orders and fulfillment with participating Ace retailers, supports vendor and program resources, resolves customer issues, and reports sales activity and growth opportunities to leadership.