Teams at Ace Hardware Corporation

Manages sales growth across the Davenport and Des Moines territory by developing retailer relationships, pursuing new business, creating strategic sales plans, organizing customer routes, and meeting revenue and profit objectives. The role includes cold calling, negotiating, resolving customer issues, attending trade shows, collaborating with internal teams, analyzing performance data, and extensive overnight travel using a company vehicle.

Supports strategic customer accounts by implementing account initiatives, improving service and revenue processes, resolving escalated issues, coordinating cross-functional communication, analyzing reports, and training internal teams and customers on systems and procedures. The role partners with Territory and Key Account Managers and serves as a primary contact for customer stakeholders. It requires frequent on-site work in Oak Brook, Illinois, at least four days per week.

Design and maintain behavioral-based curriculum and training solutions for Ace retail associates. Consult stakeholders, create instructor-led and virtual learning, define objectives, assess learning outcomes, manage multiple curriculum projects and vendors, deliver training, and use rapid e-learning development tools to align content with business goals.