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Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
Designs and owns production ETL/ELT pipelines, medallion architectures, data transformations, validation, monitoring, lineage, and orchestration. Builds GenAI and RAG services, REST APIs, and scalable backend capabilities using Spark and Databricks. Improves retrieval quality, system reliability, observability, data modeling, and performance while contributing to architecture decisions and frontend integrations.
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
Process high-volume customer account renewals, prepare and validate pricing quotes, maintain accurate account data, track renewal progress, and respond to customer inquiries. The role follows structured workflows, escalates complex issues, updates systems, collaborates with teammates, supports training, and identifies process improvements while adapting to changing procedures.
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
Processes high-volume customer renewals by preparing pricing quotes, validating account data, tracking completion, responding to customer inquiries, and following structured workflows. The role escalates complex issues, maintains accurate records across multiple systems, supports team coverage and onboarding, and identifies process improvements while adapting to changing procedures.
