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Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
Designs and delivers production AI agents, assistants, and automations across CRM and revenue systems. Owns Salesforce architecture, including Apex, Lightning Web Components, Flow, CPQ, security, integrations, and data models. Leads AI evaluation, cost management, monitoring, and ROI measurement. Integrates Salesforce with SAP, DocuSign, HubSpot, Snowflake, and AWS services. Manages DevOps releases, technical standards, Agile projects, user acceptance testing, adoption, and engineering mentorship.
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
Supports renewal, new quote, rework, and custom pricing activities for complex customer accounts. Partners with global sales representatives to develop margin-compliant quotes, manages approvals, runs pricing processes, and conducts quantitative and qualitative analysis. Contributes to pricing models, value-based pricing, discount and renewal analysis, process improvements, training, and price-change recommendations. Presents findings to management and manages competing priorities with minimal supervision.
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
Own and optimize the go-to-market technology stack, including Salesforce and connected systems such as Gong, HubSpot, LeanData, and Cloudingo. Analyze data and processes to identify improvements, build automation, maintain data integrity, manage integrations, and lead cross-functional systems projects. Partner with Sales, Marketing, Customer Success, IT, and Finance to translate business needs into scalable solutions, oversee incident and change management, and improve reporting and operational efficiency.
