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The Finance and Reporting Specialist will manage local accounting, tax compliance, financial audits, and report preparation. This role involves coordination with external auditors, managing payments and bookkeeping, and maintaining relationships with vendors and advisors to ensure compliance with financial regulations.
The Enterprise Account Manager will sell ABBYY solutions to new enterprise accounts, maintain an active pipeline, develop sales prospects, negotiate agreements, and provide ongoing account management support, ensuring customer satisfaction and retention.
As a Principal Full Stack Software Engineer at ABBYY, you will lead the full development lifecycle, ensuring high quality and performance of features. Responsibilities include collaboration with cross-functional teams, code ownership, system reliability, continuous improvement, and staying updated with technology trends.
The Principal Developer will lead the end-to-end delivery of features and systems, ensuring code quality and performance. Responsibilities include collaborating with teams, conducting code reviews, identifying areas for improvement, and staying current with industry trends. They will also ensure system reliability and drive technical innovation.
As an Enterprise Customer Support Engineer at ABBYY, you'll resolve customer tickets, troubleshoot technical issues on virtual and shared screens, and write knowledge base articles. Collaboration with technical teams and communication in Business English are essential.
The Analyst Relations Manager at ABBYY will strengthen relationships with key analysts to enhance awareness and leadership in AI and automation. Responsibilities include managing high-impact engagements, executing analyst relation strategies, generating insights, and reporting on program success, with collaboration across marketing and product teams.
The Support Enablement Manager will create and manage enablement programs for internal Support teams and partners, ensuring they have necessary resources and tools. Responsibilities include designing an enablement strategy, developing training content, and achieving metrics for program success, incorporating AI methodologies where appropriate.
The Senior Analyst in Information Security will develop and maintain the governance, risk management, and compliance frameworks of the organization. Responsibilities include conducting risk assessments, monitoring compliance with regulations, supporting policy development, assisting audits, delivering training programs, and preparing management reports on security compliance and risk findings.
The Senior Analyst in Information Security will support the governance, risk management, and compliance frameworks of the organization. Responsibilities include conducting risk assessments, ensuring adherence to security policies, developing training programs, and monitoring compliance with regulations. The role emphasizes collaboration with various departments to foster a culture of security awareness.
The Manager of Recovery and Continuity at ABBYY will develop and implement business continuity and disaster recovery plans, conduct risk assessments, and coordinate with departments on critical business functions. The role involves managing recovery teams during disruptions, organizing drills, providing training, and ensuring compliance with standards.
As the Manager of Recovery and Continuity, you will develop and implement business continuity and disaster recovery plans, conduct risk assessments, coordinate with departments to define recovery strategies, lead recovery teams, organize drills, train staff, and ensure compliance with standards.
The Manager of Incident Response at ABBYY will oversee the development of incident response strategies, manage the incident response team, and ensure effective actions are taken during security incidents. Responsibilities include team leadership, incident management, threat intelligence, collaboration with various departments, training, post-incident reviews, and reporting metrics to senior management.
The Knowledge & Community Manager at ABBYY will design and manage knowledge-sharing programs to support internal teams and customers. They will implement AI strategies for case deflection and develop community-focused initiatives, collaborating with various teams to enhance knowledge accessibility and content relevance.
The Manager of Incident Response will oversee the development and implementation of an incident response strategy, manage the incident response team, and ensure effective responses to security incidents. This includes collaborating with cross-functional teams, overseeing incident management processes, and enhancing the organization's security posture through training and awareness. Post-incident reviews and reporting on response metrics are also key responsibilities.
The Head of Knowledge and Enablement at ABBYY will lead the development and execution of knowledge-sharing and enablement programs to enhance internal and customer success. Responsibilities include creating a knowledge management strategy, overseeing a support team, collaborating on content development, and implementing training programs. The role emphasizes AI methodologies to improve customer interactions and resource accessibility.
The Head of Knowledge & Enablement will design and execute knowledge-sharing and enablement programs for internal teams and customers, enhance resource accessibility, and develop AI strategies for case deflection. The role requires leadership, collaboration with various teams, and a focus on customer care.
The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.
The Experienced Customer Support Engineer at ABBYY will troubleshoot complex issues for B2B customers, primarily through Zendesk. Key responsibilities include resolving tickets, collaborating with teams, writing knowledge base articles, and communicating effectively in English. The role requires technical skills in operating systems, databases, and programming with some experience in C++ and basic knowledge of other languages.
The Marketing Operations Specialist will execute marketing campaigns, manage databases, support project management tasks, and maintain documentation on marketing processes. Responsibilities include building landing pages and workflows in HubSpot, managing web form infrastructure, and ensuring accurate data flow between systems while monitoring campaign performance.
The Marketing Operations Specialist will execute marketing campaigns by creating landing pages, emails, and workflows in HubSpot, manage database accuracy, support project management within the Marketing Operations Department, and produce documentation for marketing processes. The role requires B2B marketing experience and familiarity with CRM tools.