Jobs at AAA Missouri

Lead design, configuration, and implementation of Dynamics 365/CRM solutions. Run discovery workshops, translate requirements into functional specs, build/configure Power Platform apps and automations, perform testing and documentation, support end-users, and collaborate with developers to deliver projects on time.

Provide desktop technical support to end users: troubleshoot software/hardware issues, respond to tickets and calls, install/configure Windows and Office software, manage Office 365 accounts, perform baseload imaging, maintain peripherals, and document/resolve incidents while delivering Five Diamond customer service.

Provide desktop technical support to end users: troubleshoot software/hardware (Windows, Office 365, Outlook, Skype), reset passwords, manage Active Directory accounts, baseload and image computers, set up laptops/peripherals, document and track tickets, meet SLAs, and collaborate on projects while delivering Five Diamond customer service.

Create and execute print and digital design assets across channels (banners, ads, email, web, social, motion). Interpret briefs, collaborate with cross-functional teams, manage multiple projects to meet brand standards and deadlines, present work, and contribute creative direction and trend insights.

Lead cross-functional IT projects from planning through delivery, ensuring projects meet scope, schedule, budget, and quality targets. Provide strategic direction, risk mitigation, stakeholder engagement, status reporting, and mentor junior project managers while improving PM processes and tools.

Lead advanced business analysis and complex IT projects: elicit and document requirements, design functional/technical specs, oversee testing and UAT, manage deployments, perform gap and feasibility analyses, and maintain stakeholder communication and project documentation to ensure solutions meet business goals.

Lead enterprise AI strategy and roadmap, build and mentor cross-functional AI/ML teams, drive frontier research and rapid prototyping, translate models into production, align initiatives with business priorities, and represent the company externally.

Senior Salesforce Developer responsible for designing, building, and deploying Salesforce solutions with a focus on Field Service Lightning. Lead and mentor development teams, implement Apex, LWC, Flows, and integrations, manage deployments via CI/CD, maintain security and performance, produce technical documentation, and provide rotating on-call support.

Provide administrative support to Field Consultants and management; generate, vet, and qualify leads; conduct outbound calls to prospective businesses; document activity and guide prospects through program requirements; support marketing campaigns and participate in team meetings and training.

Design, develop, and implement Salesforce solutions with emphasis on Field Service Lightning. Lead and mentor developers, integrate systems, manage deployments via CI/CD, maintain security and performance, document designs, provide support including rotating on-call nights/weekends, and collaborate with stakeholders to translate requirements into prototypes and production solutions.

Serve as liaison between business and IT to analyze processes, elicit and document requirements, design solutions, develop test plans and coordinate UAT, support implementations, perform gap/feasibility analyses, and maintain documentation and stakeholder communications to ensure IT systems meet business objectives.

Manage inbound digital travel leads through qualification, quoting, booking, and post-sale service. Engage prospects via email and phone, create customized proposals across air, land, cruise, and insurance, finalize bookings and payments, maintain accurate records, follow ARC/WISP and company policies, deliver high-quality customer service, and collaborate on digital initiatives and cross-selling.

Design, develop, and integrate Microsoft Dynamics CRM/D365 solutions using Dataverse, plugins, Azure functions, APIs, and Power Platform. Collaborate with business stakeholders, document architectures, provide support and training, use low/no-code automations, and participate in on-call rotations and occasional onsite activities.

Plan, build, and optimize paid search campaigns; conduct keyword research; manage budgets, bids, and targeting; analyze performance and present recommendations; coordinate with agencies, creative teams, and business leaders to improve SEM and YouTube campaign performance.

Create and execute print and digital design across channels (banners, ads, email, web, social, motion graphics). Interpret briefs, collaborate with marketing and copy, manage multiple projects to deadline, uphold brand standards, present work to stakeholders, and contribute creative research and trends to evolve campaigns.

Design, build, and optimize large-scale data pipelines, ETL processes, data models, and data warehousing solutions. Manage and tune databases (SQL and NoSQL), lead big data and cloud implementations (Snowflake, Fivetran, dbt, Airflow), apply DevOps and containerization for data workflows, and mentor junior engineers to deliver scalable data processing and actionable insights.

Lead and coach a remote team of licensed and unlicensed personal lines agents to drive sales performance, meet goals, analyze metrics, ensure compliance, manage schedules and hiring, provide coaching and training, handle escalations, and stay current on products and carrier updates.

Lead insurance-focused accounting team to ensure accurate GAAP financial reporting, budgeting, forecasting, controls, and vendor management. Deliver monthly statements, variance analysis, and actionable insights with FP&A. Drive process improvements, compliance, risk mitigation, and staff development while liaising with internal and external stakeholders.

Lead and manage a team of business systems analysts to translate complex business needs into technical specifications, design and validate IT solutions, oversee testing/UAT, drive implementations, stakeholder engagement, continuous improvement, and training.

Plan, build, execute, and optimize search engine marketing campaigns. Conduct keyword research, manage bids and budgets, analyze performance, report insights to business leaders, coordinate with internal teams and agencies, and manage SEM trafficking and projects to improve spend and conversion outcomes.