Jobs at AAA Missouri

Designs, develops, integrates, and supports Salesforce Field Service Lightning solutions using Apex, flows, Lightning Web Components, and data models. Collaborates with administrators, developers, analysts, scrum masters, and business stakeholders to translate requirements into scalable technical solutions. Leads development practices, security, performance, CI/CD deployments, documentation, testing, and application lifecycle management. Provides mentoring, troubleshooting, maintenance, and rotating nights-and-weekends on-call support.

Supports governance, risk, and compliance programs, including standards tracking, control-gap remediation, audits, vulnerability and patch management, third-party risk assessments, threat analysis, and security recommendations. Partners with IT and business teams to implement controls, maintain security baselines, conduct testing, and provide management dashboards. Leads selected security initiatives and participates in on-call support.

Provide administrative support to Field Consultants and management; generate, vet, and qualify leads; conduct outbound calls to prospective businesses; document activity and guide prospects through program requirements; support marketing campaigns and participate in team meetings and training.

Design, develop, and implement Salesforce solutions with emphasis on Field Service Lightning. Lead and mentor developers, integrate systems, manage deployments via CI/CD, maintain security and performance, document designs, provide support including rotating on-call nights/weekends, and collaborate with stakeholders to translate requirements into prototypes and production solutions.

Senior Salesforce Developer responsible for designing, building, and deploying Salesforce solutions with a focus on Field Service Lightning. Lead and mentor development teams, implement Apex, LWC, Flows, and integrations, manage deployments via CI/CD, maintain security and performance, produce technical documentation, and provide rotating on-call support.

Maintain clean, sanitary, and safe facility spaces by cleaning restrooms, breakrooms, floors, trash/recycling, and cafeteria equipment; replenish supplies; perform spot cleaning; maintain equipment; report maintenance needs; and assist with event setup and breakdown.

Lead and coach a remote team of licensed and unlicensed personal lines agents to drive sales performance, meet goals, analyze metrics, ensure compliance, manage schedules and hiring, provide coaching and training, handle escalations, and stay current on products and carrier updates.

Create and execute print and digital design assets across channels (banners, ads, email, web, social, motion). Interpret briefs, collaborate with cross-functional teams, manage multiple projects to meet brand standards and deadlines, present work, and contribute creative direction and trend insights.

Create and execute print and digital design across channels (banners, ads, email, web, social, motion graphics). Interpret briefs, collaborate with marketing and copy, manage multiple projects to deadline, uphold brand standards, present work to stakeholders, and contribute creative research and trends to evolve campaigns.

Design, build, and optimize large-scale data pipelines, ETL processes, data models, and data warehousing solutions. Manage and tune databases (SQL and NoSQL), lead big data and cloud implementations (Snowflake, Fivetran, dbt, Airflow), apply DevOps and containerization for data workflows, and mentor junior engineers to deliver scalable data processing and actionable insights.

Lead advanced business analysis and complex IT projects: elicit and document requirements, design functional/technical specs, oversee testing and UAT, manage deployments, perform gap and feasibility analyses, and maintain stakeholder communication and project documentation to ensure solutions meet business goals.

Remote inside sales role selling personal lines (auto, homeowners) to AAA members via outbound calls and online channels. Responsibilities include quoting, compliance with underwriting, CRM recordkeeping, processing payments, collaborating with underwriting/QA, and developing referrals and member relationships. Paid training, licensing support, and progression toward life insurance referrals are provided.

Lead and coach field insurance sales agents across multiple branches to meet sales targets. Monitor and analyze sales data, conduct coaching and branch visits, manage scheduling and performance issues, partner with recruiting and training for hiring/onboarding, ensure compliance with insurance processes, handle escalations, and maintain strong customer and stakeholder relationships.

Lead and coach a regional team of field insurance sales agents to achieve sales targets. Monitor and analyze sales data, run daily huddles, conduct branch visits, oversee scheduling and timesheets, partner on hiring and onboarding, handle performance and employee relations, ensure policy and underwriting compliance, resolve customer escalations, and collaborate with stakeholders to minimize errors and improve sales processes.

Lead and coach field insurance sales agents across multiple branches to meet sales targets. Monitor sales data, conduct branch visits, manage schedules and performance, partner with hiring and training teams, ensure policy and underwriting compliance, handle escalations, and maintain strong member service and product knowledge.

Perform cleaning and sanitation of restrooms, break rooms, cafeteria, floors, and common areas; empty trash, replenish supplies, maintain equipment, report repairs, and assist with event setup/breakdown.

Lead and coach a remote/hybrid team of insurance sales agents and customer service reps to meet sales and operational goals. Monitor sales and queue metrics, conduct call monitoring, provide coaching and training, handle escalations and complex underwriting issues, partner with QA and underwriters, and ensure compliance with policies, regulatory changes, and AAA Five Diamond service standards.

Analyze business processes, elicit and document requirements, produce functional/technical specifications, support design and testing (UAT), assist implementation and data migration, provide post-implementation support, perform gap and feasibility analyses, and create reports, documentation, and stakeholder communications to align IT solutions with business objectives.

Provide administrative support to Field Consultants and Management, generate and qualify leads, conduct outbound calls to prospective tow and road service businesses, document activity, support marketing campaigns, and participate in team meetings and training.

Design, build and maintain conversational voice and chat bots (IVR, virtual assistants) using Conversation AI (preferably Dialogflow/CCAI). Create dialog flows, call-summary and agent-assist features, integrate SOAP/REST services, JavaScript/JSON processing, monitor performance, troubleshoot, and improve conversational standards and testing. Collaborate cross-functionally and respond to after-hours rotational service calls.