Jobs at AAA Missouri

Develops and executes retention marketing strategies across direct, digital, and paid media channels. Coordinates creative development, campaign trafficking, budgets, timelines, and external partners. Builds relationships with business-line leaders, communicates campaign plans, measures effectiveness, prepares performance reports, and recommends adjustments. The role also requires customer, competitive, and market trend analysis, along with knowledge of direct mail, print production, event planning, and collateral management.

Analyzes business processes, elicits and documents IT requirements, develops functional specifications, supports solution design, coordinates testing and user acceptance, assists with implementation and training, and provides ongoing systems support. The role also performs gap analysis, feasibility studies, cost-benefit analyses, reporting, documentation, stakeholder communication, and continuous process improvement.

Coordinates and executes external member-acquisition email campaigns, including audience segmentation, list management, campaign setup, QA, compliance checks, vendor coordination, performance monitoring, and A/B testing. Partners with marketing, analytics, eBusiness, paid media, creative, and external vendors to ensure accurate, timely campaign delivery and support ongoing optimization.

Designs, develops, and maintains large-scale data processing systems, including ETL processes, data models, scalable pipelines, databases, data warehouses, and cloud-based big data solutions. Uses Snowflake, Fivetran, dbt, and Airflow while applying DevOps and security practices. Optimizes distributed processing and storage systems, collaborates with data scientists and analysts, and mentors junior engineers.

Leads a remote insurance sales team by driving sales performance, coaching agents, monitoring calls and submissions, managing schedules and performance reviews, and ensuring compliance with insurance procedures. Partners with recruiting, training, quality assurance, underwriting, and HR teams. Handles escalations, supports customer satisfaction, promotes membership benefits, and maintains expertise in insurance products, regulations, carrier offerings, quoting, binding, and payment processing.

Supports general accounting activities, including journal entries, accruals, account reconciliations, financial analysis, month-end close, reporting, and discrepancy resolution. Monitors compliance with GAAP and internal accounting policies, identifies process improvements, and assists with audit preparation and forecasting coordination. This entry-level Accountant works under supervision while developing broader accounting expertise.

Designs, develops, and facilitates new-hire orientation and leadership development programs. The role assesses organizational training needs, creates instructor-led, virtual, and blended learning solutions, develops training materials, evaluates effectiveness, consults with business stakeholders, and manages multiple learning projects. It requires corporate training, instructional design, curriculum development, facilitation, adult learning, team leadership, and relationship-building experience.

Manages commercial contract drafting, review, negotiation, administration, renewals, and lifecycle tracking. Administers LinkSquares and related legal technology, including workflows, integrations, reporting, alerts, data integrity, and user training. Improves legal department processes, matter intake, metrics, dashboards, and operational efficiency while partnering with cross-functional business teams and escalating complex legal issues to counsel.

Execute and optimize email marketing campaigns, including email sends, QA, A/B testing, HTML template development, database maintenance, compliance, and campaign analysis. Collaborate with marketing partners to develop email strategies, manage content through Adobe and Jira tools, document processes, and deliver recommendations that improve performance and support business goals.

Designs, develops, integrates, and supports Salesforce Field Service Lightning solutions using Apex, flows, Lightning Web Components, and data models. Collaborates with administrators, developers, analysts, scrum masters, and business stakeholders to translate requirements into scalable technical solutions. Leads development practices, security, performance, CI/CD deployments, documentation, testing, and application lifecycle management. Provides mentoring, troubleshooting, maintenance, and rotating nights-and-weekends on-call support.

Supports governance, risk, and compliance programs, including standards tracking, control-gap remediation, audits, vulnerability and patch management, third-party risk assessments, threat analysis, and security recommendations. Partners with IT and business teams to implement controls, maintain security baselines, conduct testing, and provide management dashboards. Leads selected security initiatives and participates in on-call support.

Design, build and maintain conversational voice and chat bots (IVR, virtual assistants) using Conversation AI (preferably Dialogflow/CCAI). Create dialog flows, call-summary and agent-assist features, integrate SOAP/REST services, JavaScript/JSON processing, monitor performance, troubleshoot, and improve conversational standards and testing. Collaborate cross-functionally and respond to after-hours rotational service calls.

Lead and coach a remote insurance sales team to meet sales targets. Oversee hiring, onboarding, scheduling, performance management, compliance, quality assurance, and customer escalations. Analyze sales data, run daily huddles, partner with stakeholders, and maintain up-to-date insurance product and regulatory knowledge to minimize errors and drive cross-selling and referrals.