Jobs at 365Labs

Develop and maintain C#/.NET Core applications using Visual Studio, SQL, and MVC/MVVM patterns. Work independently to design and implement features for public safety, military, and first-responder systems (including HoloLens and drone-related projects). Collaborate with the team, learn new technologies, and contribute ideas to product development.

Lead and train a support and software testing team to ensure timely resolution of client issues for a SaaS product. Develop and maintain knowledge base and support procedures, analyze support metrics, collaborate with product and QA, and continuously update product knowledge.

Manage office operations and vendor/tenant relationships while performing bookkeeping in QuickBooks for multiple companies: invoicing, collections, deposits, vendor payments, assisted payroll, 401(k) administration, HR support, and general administrative tasks.

Perform manual and automated QA: create and execute test cases, run test cycles, find and report bugs, and act as first-level support escalation. Learn to code (C#) to automate tests and use Azure DevOps. Participate in interview coding and test-case exercises.

Outbound-focused SDR responsible for prospecting SLED agencies, qualifying opportunities via phone/email/LinkedIn, maintaining CRM data, hitting activity and pipeline goals, and collaborating with Sales and Marketing to improve messaging.