Jobs at 365 Retail Markets

Manage day-to-day workplace operations to create a welcoming, organized office environment. Maintain supplies and common areas, coordinate vendors and facilities requests, handle mail and shipping, and support events and employee engagement. Serve as primary onsite contact for employees and visitors, partner with Facilities, People/HR and other teams, and continuously improve workplace experience.

Coordinate day-to-day workplace operations to create a welcoming, organized employee experience. Manage common areas, supplies, mail, vendors, facilities requests, and event logistics. Partner with Facilities, People/HR, IT, and Finance to support office readiness, onboarding, and company events while proactively identifying improvements and resolving workplace issues.

Qualify inbound digital leads, conduct discovery calls, communicate product value, schedule meetings or manage smaller deals, maintain CRM records (HubSpot), track KPIs, collaborate with marketing, and continuously develop sales skills to maximize conversion and revenue.

Provide timely technical support via phone and email, manage cases in Zendesk, troubleshoot Linux, Windows, and mobile environments, configure client equipment, perform root cause analysis, document and escalate persistent issues, assist colleagues, and contribute to continuous improvement. Position includes weekend shifts.

Lead Seed Pro and Seed data products (Spotlight, Copilot, Analytics, Intelligence), set roadmaps, prioritize operator-focused features, partner with engineering/design/support, mentor 1-2 PMs, champion practical AI/ML applications for operator insights, and liaise with Sales/Marketing/Professional Services to improve operator outcomes and platform coherence.

Support a broad range of HR functions including employee relations, performance management, leave and immigration administration, offboarding, employment verifications, compliance, tuition reimbursement, and HR recordkeeping while partnering with leaders to ensure consistent, lawful HR practices and a positive employee experience.