Jobs at 321 The Agency

Own publisher acquisition, onboarding, relationship management, and supply growth for a lead exchange. Recruit and activate lead generators, paid media buyers, SEO publishers, and call centers; negotiate pricing and terms; coordinate integrations and launches; monitor lead and call quality, profitability, and performance; resolve compliance issues; and expand profitable publisher relationships. The role also requires maintaining pipeline forecasts, coordinating with buyers and internal teams, and representing the company at industry events.

Develops social content strategies, captures photo and video at client locations, edits platform-specific content, and manages creator and influencer partnerships. Responsibilities include scripting, directing talent, post-production, AI-assisted workflows, trend optimization, performance analysis, asset organization, and compliance with FTC, HIPAA, and attorney advertising requirements. The role is remote but requires regular travel throughout Illinois and the Midwest, with occasional evening or weekend shoots.

Manages social media communities for multiple client accounts by responding to audiences, monitoring sentiment, handling reviews, and escalating reputation issues. Identifies and organizes user-generated content, researches and contacts influencers, coordinates creator partnerships, tracks deliverables, and supports content planning and reporting. Maintains brand voice across platforms, monitors trends and metrics, documents workflows, and uses social media, listening, scheduling, and AI-powered tools to strengthen engagement and brand loyalty.

Leads the agency’s technology function, owning the technology roadmap, internal systems, security, CRM and MarTech architecture, integrations, AI enablement, data infrastructure, and measurement systems. Manages technology staff, vendors, governance, compliance, and technical standards while serving as the senior technology authority in client engagements and business development. Oversees High Level, Salesforce, HubSpot, APIs, automation, tracking, reporting, and AI-powered workflows across a remote, multi-client agency environment.

Build, administer, and optimize GoHighLevel CRM environments for multiple clients. Responsibilities include configuring sub-accounts, workflows, funnels, pipelines, campaigns, integrations, data migrations, dashboards, and automated communications. The role also develops CRM strategies, governance standards, documentation, training, and compliance processes; troubleshoots platform and integration issues; supports Salesforce configurations; and advises clients on CRM adoption, efficiency, and growth.

Manage and optimize Salesforce environments while advising clients on CRM strategy, governance, automation, integrations, data quality, and user adoption. Configure Salesforce and Marketing Cloud features, build customer journeys and campaigns, support GoHighLevel workflows, manage migrations and integrations, create reports, troubleshoot issues, and develop documentation and training. Lead discovery sessions, translate business requirements into scalable solutions, and support multiple client accounts across sales, marketing, service, and revenue operations.

The Project Manager oversees marketing and digital projects, ensuring client satisfaction, project execution, budget adherence, and effective communication with stakeholders.

Leads the agency’s unified paid media and CRM/marketing automation department. Owns digital strategy, team development, campaign governance, full-funnel automation, attribution, reporting, client strategy, and new business support. Oversees Google, Meta, LinkedIn, TikTok, programmatic, HighLevel, HubSpot, and Salesforce Marketing Cloud initiatives while ensuring compliance for regulated-industry clients. Partners with agency leadership to integrate paid media, first-party data, CRM workflows, AI tools, and performance measurement across client programs.

Lead and execute paid digital media campaigns for insurance and business services clients, manage team members, optimize lead generation, and integrate CRM strategies.

The Senior Client Account Strategist will manage client relationships, develop digital marketing strategies, lead campaigns, mentor teams, and drive performance optimization.

The role involves capturing and editing social media content for various clients, requiring travel for on-site shoots, technical skills in video/photo production, and familiarity with social media trends.

As a Community Management Specialist, you'll manage client social media accounts, engage with audiences, build brand loyalty, support influencer marketing, and track community metrics.

The Senior Client Account Strategist will lead insurance client accounts, developing and executing digital marketing strategies to optimize performance and growth while mentoring team members.

Manage social media strategies for insurance and business services clients, develop content strategies, oversee execution, and analyze performance using AI tools.

As a Contract Content Creator, you will capture and create social media content for clients in various industries. Responsibilities include on-site content capture, editing, optimizing for platforms, and collaborating with teams to ensure brand alignment and storytelling across social media.

Create and edit engaging social media content for diverse clients, utilizing mobile and professional filming techniques, and AI-powered tools. Travel to client locations for on-site capture, ensuring brand alignment and platform optimization of content. Collaborate with teams for creative direction while managing tight deadlines.

The Social Media Manager will strategically lead organic social media for various client accounts, creating content strategies, managing editorial calendars, and driving engagement through data-driven insights, while leveraging AI tools.