Teams at 321 The Agency

Own publisher acquisition, onboarding, relationship management, and supply growth for a lead exchange. Recruit and activate lead generators, paid media buyers, SEO publishers, and call centers; negotiate pricing and terms; coordinate integrations and launches; monitor lead and call quality, profitability, and performance; resolve compliance issues; and expand profitable publisher relationships. The role also requires maintaining pipeline forecasts, coordinating with buyers and internal teams, and representing the company at industry events.

Develops social content strategies, captures photo and video at client locations, edits platform-specific content, and manages creator and influencer partnerships. Responsibilities include scripting, directing talent, post-production, AI-assisted workflows, trend optimization, performance analysis, asset organization, and compliance with FTC, HIPAA, and attorney advertising requirements. The role is remote but requires regular travel throughout Illinois and the Midwest, with occasional evening or weekend shoots.

Manages social media communities for multiple client accounts by responding to audiences, monitoring sentiment, handling reviews, and escalating reputation issues. Identifies and organizes user-generated content, researches and contacts influencers, coordinates creator partnerships, tracks deliverables, and supports content planning and reporting. Maintains brand voice across platforms, monitors trends and metrics, documents workflows, and uses social media, listening, scheduling, and AI-powered tools to strengthen engagement and brand loyalty.