These 25 companies show why SaaS cloud computing is a 'better way to run your business'

March 3, 2019
Updated: May 1, 2019
Written by Mike Thomas

More than ever, technology lets businesses easily scale and streamline operations. That’s certainly true with software, which once had to be installed on-site at significant cost. Now, though, it’s available on-demand via the “cloud” — public, private or hybrid.

That’s SaaS (software as a service) in a nutshell, and it frees up companies to focus on more important things. Not only that, it’s highly scalable, automatically updated and cost efficient in that there’s no need for hardware or large on-site IT departments to handle maintenance.

Are there down sides? Sure. Relying on a third-party vendor for anything, including software, means opening the door to potentially poor customer service, security issues, service outages and other headaches. Nonetheless, countless companies have already embraced SaaS as a game-changer and many more will do so in the months and years ahead.

“If someone asks me what cloud computing is, I try not to get bogged down with definitions,” Marc Benioff, founder and head of SaaS leader Salesforce has said. “I tell them that, simply put, cloud computing is a better way to run your business.”

Here are 25 SaaS in cloud computing providers worth checking out.

 

Amazon Web Services SaaS
amazon web services

Amazon Web Services

Industry: IT, Web Hosting

Location: Seattle

What it does: AWS SaaS services offer users an elastic pay-for-use environment on which to build optimized solutions, extreme scalability and constant availability, and security and privacy bolstered by a robust data center and network architecture.

 

Blackbaud SaaS in cloud computing
blackbaud

Blackbaud

Industry: IT, Analytics, Cloud Data Services

Location: Charleston, S.C.

What it does: Blackbaud offers software and services that facilitate online fundraising, marketing, communications, relationship management and other aspects of business operations for non-profit organizations like the American Red Cross and the Special Olympics. Its many products include Financial Edge NXT for accounting and the content management system onMessage.
 

Procore SaaS in cloud computing
procore

Procore Technologies

Industry: Construction, IT, Project Management

Location: Carpinteria, Calif.

What it does: Procore’s cloud-based management software for commercial, industrial and residential construction that lets users manage, review, edit and share crucial project data. Products include the document management platform Procore Drive and the drawing management application CurrentSet.

 

Medallia SaaS
Medallia

Medallia

Industry: Customer Service, Analytics

Location: Palo Alto, Calif.

What it does: Medallia’s software helps numerous major brands collect, analyze and act on customer feedback. Tools that facilitate those processes include Medallia Ask Now, Medallia Insights Suite and Admin Suite.

 

Workiva SaaS

Workiva

Industry: Government, Finance

Location: Ames, Iowa

What it does: Workiva offers cloud-based software for spreadsheets, word processing and presentations, as well as applications for reporting, linking, collecting and analyzing business data.  

 

NetApp SaaS in cloud computing
NetApp

NetApp

Industry: Data Storage, IT

Location: Sunnyvale, Calif.

What it does: NetApp’s SaaS offerings include backup for Microsoft Office 365, cloud backup solutions and private cloud storage as well as infrastructure tools like FlexPod and NetApp Advisor. Software maintenance and training are also available.

 

ServiceTitan SaaS in cloud computing
servicetitan

ServiceTitan

Industry: Home services (HVAC, plumbing, electrical)

Location: Glendale, Calif.

What it does: ServiceTitan makes mobile business management software for the cloud that’s used by professionals in a variety of industries: plumbing, electrical, HVAC and others. In addition, it’s integratable with accounting software like Quickbooks.

 

Box SaaS in cloud computing
Box

Box

Industry: File Sharing, Web Hosting, Productivity

Location: Redwood City, Calif.

What it does: Box’s cloud platform facilitates content management and file sharing. It’s also easily integrated with other apps and systems, able to run management scripts and lets users collaborate with company colleagues or outside parties.

 

Sphera SaaS in cloud computing
sphera

Sphera

Industry: Cleantech

Location: Chicago

What it does: Sphera provides operational software for environmental performance, product stewardship and operational risk. Its goals are safer employees, healthier communities, more sustainable products, profitable growth and stronger brands.

 

Salesforce SaaS
salesforce

SalesForce

Industry: CRM, Analytics, AI

Location: San Francisco

What it does: Salesforce’s subscription-based business software provides on-demand CRM solutions. The company’s portfolio of products include Sales Cloud, Service Cloud and Marketing Cloud, Community Cloud and Analytics Cloud.
 

Assurance SaaS
Assurance software

Assurance Software

Industry: Business Development

Location: Audubon, Pa.

What it does: Assurance’s business continuity software includes an assessment feature to uncover threats and locate vulnerabilities, a tool for business continuity and recovery planning and incident management and testing capabilities to transform incident or test data into actionable insights.

 

CloudScale365 SaaS in cloud computing
cloudscale365

CloudScale365

Industry: IT, Telecom

Location: Nashville, Tenn.

What it does: Microsoft’s Cloudscale365 offers a suite of always accessible cloud computing software, including apps like Excel, PowerPoint and Word (live-streamed or on desktop). It also allows users to access and share (documents, contacts, calendars, etc) from a computer or smartphone as well as communicate via Skype.  

 

ServiceNow SaaS
Servicenow

ServiceNow

Industry: IT, PaaS

Location: Santa Clara, Calif.

What it does: ServiceNow offers cloud-based IT service management and process automation software that lets companies define, structure, manage and automate operational services.  

 

Oracle SaaS
Oracle

Oracle

Industry: Information Services, IT

Location: San Francisco

What it does: Oracle’s suite of cloud applications gives users and complete and unified view of their business by merging such functions as finance, human resources and supply chain to optimize end-to-end experiences. It’s also scalable and “future proof” via the use of AI, blockchain and IoT technology.

 

IBM SaaS
IBM

IBM

Industry: Analytics, Hardware, IT

Location: Armonk, New York

What it does: IBM’s quickly deployed SaaS applications offer users cognitive analytics, innovative business processes and improved customer experiences across the board — from HR and marketing to finance and IT. They’re also designed with security and scalability in mind.

 

Slack SaaS
Slack

Slack

Industry: Productivity, Messaging

Location: San Francisco

What it does: Slack offers cloud-based communication services and tools that lets users create teams and communicate them internally or externally. The can also attach files to conversations, have video chats, share screens and communicate via mobile app.

 

ZenDesk SaaS in cloud computing
Zendesk

Zendesk

Industry: Customer Service

Location: San Francisco

What it does: Zendesk is a customer service platform that offers an array of SaaS products, including Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Guide, Zendesk Message and Zendesk Explore on a platform that’s designed to grow and scale.  

 

GoToMeeting SaaS
gotomeeting

GoToMeeting

Industry: Productivity, Video Conferencing

Location: Goleta, Calif.

What it does: GoToMeeting is a cloud-based software tool for online meetings that lets users — sales professionals, IT managers, business owners — engage in face-to-face conversations, share screens, video conference in high-def and more. It’s available via desktop or mobile.

 

workday saas
workday

Workday

Industry: Finance, HR

Location: San Francisco

What it does: Workday provides a variety of SaaS solutions for human resources, payroll and financial management.  It also offers professional services automation capabilities and analytics capabilities that help users glean and distribute insights from finance and HR data.

 

Splunk and SaaS
splunk

Splunk

Industry: IT, Analytics

Location: San Francisco

What it does: Splunk’s SaaS products help companies and organizations obtain real-time operational intelligence. Its Splunk Cloud lets users automate the collection and indexing of machine data to improve operations and performance; employ smart algorithms to gain better insights; apply AI and machine learning to datasets; and keep data secure via Splunk’s encrypted cloud or another storage location.  

 

Tableau SaaS
tableau

Tableau

Industry: Big Data, Analytics

Location: Seattle

What it does: Tableau’s cloud-hosted analytics platform lets users publish dashboards, share insights, deploy interactive visualizations to uncover new opportunities and more. Additionally, its natural language-based Ask Data tool answers questions in the form of a viz — or worksheet/dashboard.

 

Wordpress SaaS
wordpress

WordPress

Industry: Publishing, Web Development

Location: San Francisco

What it does: WordPress is adaptable and scalable SaaS publishing software that lets users create website or blogs free of charge. Users can also process payments, build marketing plans and design online portfolios to showcase their work.

 

SurveyMonkey SaaS
surveymonkey

SurveyMonkey

Industry: Marketing, Analytis

Location: San Mateo, Calif.

What it does: SurveyMonkey is an online survey SaaS provider whose enterprise services include data analysis, consumer-focused marketing and brand management.

 

Zoom SaaS
zoom

Zoom

Industry: Productivity, Video Conferencing

Location: San Jose, Calif.

What it does: Zoom’s SaaS solutions include cloud-based communications tools such as video conferencing, online meetings, group messaging and HD conference room video that’s flexible and scalable.

 

Shopify SaaS
Shopify

Shopify

Industry: Retail, E-commerce

Location: Ottawa, Ontario, Canada

What it does: Shopify is an SaaS commerce platform through which users can get a birds-eye view of their businesses and customers across all channels. In addition, it facilitates product and inventory, order and payment processing and more.

 

Images via Shutterstock and social media

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