Top Customer Success Jobs

As a Customer Success Associate at Datadog, you will drive adoption and identify growth opportunities for a high volume of customers. Your responsibilities include training, troubleshooting issues, and collaborating cross-functionally. The role emphasizes customer advocacy and product value communication. Datadog values inclusivity and offers benefits like sales training, professional development, and stock equity.

The Principal Customer Success Manager is responsible for ensuring overall client relationship health and satisfaction for key enterprise customers, driving user adoption, providing thought leadership, resolving issues, and contributing to contract renewals and cross-sell/upsell opportunities. Key responsibilities include building strong relationships, understanding customer goals, driving adoption and expansion, managing customer health, providing feedback to internal teams, and participating in industry and customer events. Milestones are outlined for the first six months, focusing on account growth, customer health, and thought leadership. The ideal candidate is results-oriented, customer-centric, with strong communication and problem-solving skills, and a track record in managing enterprise-level customer accounts.

Leading a team of Public Sector Customer Success Managers, prioritizing user feedback, hiring and developing talent, identifying key trends, brainstorming strategic recommendations, and achieving team metrics for Public Sector customers.

The Customer Service Associate - Business License is responsible for providing excellent customer service to internal and external customers, reviewing and processing legal documents, completing data entry, fulfilling customer orders, and problem-solving. The ideal candidate has attention to detail, strong comprehension and critical thinking skills, superb organizational and time management skills, and excellent written and verbal communication skills.

As a Dealer Success Manager, you will onboard and train dealers on products and processes, drive process improvements, and provide subject matter expertise on processes. This role involves 80% travel within the San Francisco Metro area. Seeking individuals with strong interpersonal skills, process management experience, and customer-centric focus.

As a Customer Success Engineer at Dynatrace, your role involves building and maintaining post-sales relationships with strategic customers, providing technical guidance, and ensuring successful deployment and adoption of Dynatrace products. You will work closely with customers to align with their business outcomes and drive product expansion while delivering world-class customer experience.