Top Customer Success Jobs

The Engineering Support Specialist II oversees project initiation activities for capital projects, maintains project status and budgets, ensures adherence to procedures, reconciles project initiation discrepancies, serves as a subject matter expert for project administration tools, and communicates with various stakeholders to meet project deadlines.

The Engineering Support Specialist II facilitates project initiation processes, coordinates document flow, tracks project status and budgets, and provides administrative support for Engineering programs. Responsibilities include overseeing capital project initiation activities, tracking project status and budgets, ensuring compliance with procedures, serving as an Oracle Project Accounting expert, and coordinating with stakeholders for project completion.

The Engineering Support Specialist II oversees project initiation activities, tracks projects and budgets, ensures adherence to procedures, and serves as an Oracle PA subject matter expert. They coordinate with stakeholders, prepare reports, and maintain professional relationships.

Providing smart, fast, and nice end-user support via phone, email, and chat for Morningstar's products. Managing client inquiries, troubleshooting issues, and maintaining service level standards. Collaborating with sales and product teams for business opportunities and feedback. Onboarding and training new team members. Hybrid work environment with the ability to work remotely and in-office weekly.

Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Must have excellent communication and problem-solving skills. Actively manages and escalates customer-impacting issues to management.

Customer Support Associate at Squarespace responsible for responding to customer queries through live chat and email, troubleshooting issues, meeting quality and productivity targets, and staying updated on product features. This is a remote role reporting to a Customer Support Team Lead.

Lead customer initiatives with a material impact on DraftKings operations. Collaborate with internal teams to achieve business objectives, prioritize actions, and deliver on core goals at high standards.

Customer Experience Associate at a technology company specializing in sports and entertainment experiences. Responsibilities include providing exceptional customer service, managing customer communications, promoting the brand, and advocating for players. Requires availability for varying shifts, proficiency in Zendesk and Microsoft Office, and strong communication skills.

Provide basic to intermediate technical support for Zayo's products, monitor device performance, communicate with customers to resolve issues, and track incidents in the ticketing system. Collaborate with team members to find permanent solutions for recurring disruptions.