Top Customer Success Jobs in Albuquerque, NM
The Collections Specialist at Box is responsible for maintaining customer relationships, ensuring timely payment of invoices, contributing to collection goals, and collaborating with various departments for process improvements.
The Collections Specialist at Box is responsible for maintaining strategic customer and partner relationships to ensure timely payment of invoices while contributing to company collection goals and process improvement.
Collections Specialist responsible for maintaining strategic customer relationships, ensuring timely payment of invoices, contributing to collection goals, working cross-functionally within the organization, and assisting with process improvements and projects related to Revenue Operations and Finance.
Manage and oversee Customer Success team operations to drive success and engagement for add-on products and services. Create strategies, optimize customer journey, drive revenue, and collaborate with various teams. Demonstrate measurable results and develop compensation plans. Lead customer interactions and explore sales tools.
Assist users with Accounts & Billing platform, escalate issues to teams, improve support metrics, collaborate cross-functionally, and contribute to strategic projects.
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Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Senior Healthcare Rep is responsible for launching new products, managing business relationships, understanding formulary access, engaging in product promotion, and building relationships with key customers and accounts. They must possess strong sales, promotional, and business development skills, along with in-depth customer engagement expertise in virtual and in-person settings.
Oversee performance of the assigned R365 Workforce Support teams, set performance goals, collaborate with Customer Success Leadership, propose new processes and technologies, assist in team development and growth, lead change management initiatives, develop team culture, hire new team members, collaborate with Product and Engineering leaders, ensure readiness for new feature rollouts, conduct team meetings, and other duties as assigned.
The Patient Success Advocate position at Cedar involves serving as a liaison between patients and healthcare providers, managing patient calls, handling medical billing processes, and ensuring a pleasant healthcare billing experience. The role requires customer service and medical billing experience, proficiency in Google Suite, excellent communication skills, and the ability to work remotely.
Responsible for designing and executing the AMS Customer Engagement program, accompanying the Americas President to customer engagements, and working closely with field and product teams to ensure a great customer experience. Duties include prioritizing customer engagements, optimizing the President's engagement with customers, managing executive-level customer engagements, developing key metrics, and contributing to the growth strategy of AMS ServiceNow.
This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will design and execute the AMS Customer Engagement program, accompany the Americas President to customer engagements, and work closely with field and product teams to ensure a great customer experience.
Looking for an experienced customer marketing leader to manage and grow a customer advocacy program in the Americas. Responsibilities include increasing awareness, building strategic customer relationships, aligning with various teams, recruiting customers, creating customer stories, and overseeing content creation processes.
Lead the solution design process with prospective clients, understand market and technology trends impacting utilization management, engage with client executives, collaborate with various teams to recommend Cohere platform configurations, quantify savings, and contribute to advancing company strategy and expanding to new markets and customers.
Delivers exceptional customer service to large group benefits clients, manages customer relationships, provides administrative support for product delivery, collaborates on problem resolution, participates in client account audits and strategic planning, leads implementation of MetLife products, and maintains knowledge of products and trends.
Top Companies in Albuquerque, NM Hiring Customer Success Roles
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