Top Customer Success Jobs in Albuquerque, NM
The Unemployment Claims Appeals Specialist will assist in resolving vendor inquiries, prepare cases for unemployment hearings, collect and remit customer data to state agencies, and support the Customer Success team with inquiries. Responsibilities also include identifying trends related to unemployment claims and building internal resources.
The Digital Customer Engagement Specialist at GitLab will manage and execute digital outreach programs to enhance user engagement and product adoption. Responsibilities include planning email campaigns, coordinating with cross-functional teams, analyzing data for insights, and maintaining reports on project performance.
Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.
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The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
The Senior Training Specialist, Operations at OppFi is responsible for leveraging learning and development best practices to create impactful training experiences. This involves engaging stakeholders, designing and implementing training programs, facilitating discussions, and identifying improvement areas for existing initiatives.
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The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Client Success Manager will manage all phases of the client lifecycle, ensuring successful implementation and utilization of health predictive analytics products. Responsibilities include building long-term partnerships, guiding clients through implementation, analyzing client dashboards, and collaborating with cross-functional teams to ensure clients achieve optimal value from the solutions offered.
The Manager of Customer Success will lead inbound and patient teams, ensuring excellent customer experience for oncology providers and their patients. The role involves team management, performance metrics tracking, collaboration with other teams for improvements, and maintaining strong client relationships using a data-driven approach.
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
The Triage Specialist will provide technical support to clients, manage ticket queues, assist with privacy and identity theft issues, and collaborate with internal teams. This entry-level role offers potential for growth into cybersecurity or client success positions, requiring strong communication and multitasking skills to ensure client satisfaction.
Top Companies in Albuquerque, NM Hiring Customer Success Roles
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