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Top Customer Success Jobs in Albuquerque, NM

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Albuquerque, NM
Remote
1,200 Employees
59K-65K Annually
3-5 Years of Experience
1,200 Employees
59K-65K Annually
3-5 Years of Experience
Cloud • Productivity • Social Impact • Software • Analytics
Training Specialists facilitate training on Bonterra products to customers and employees, adapting sessions to meet customer needs, answering questions, and ensuring training sessions run on schedule. They focus on providing relevant knowledge to maximize the use of Bonterra products, drawing on their industry experience.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
2 Days Ago
Albuquerque, NM
Remote
900 Employees
7+ Years of Experience
900 Employees
7+ Years of Experience
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
2 Days Ago
Albuquerque, NM
Remote
715 Employees
73K-90K Annually
5-7 Years of Experience
715 Employees
73K-90K Annually
5-7 Years of Experience
Healthtech • Information Technology • Software • Telehealth
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More

Featured Jobs

2 Days Ago
Albuquerque, NM
Remote
7,000 Employees
3-5 Years of Experience
7,000 Employees
3-5 Years of Experience
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Rating Specialist handles new business rating transactions including quotes, pricing revisions, and policy issuance. Responsibilities include reviewing business transactions for accuracy, performing re-rating, gathering data for predictive modeling, and ensuring adherence to processing guidelines. The role involves collaboration with underwriters and distributors, responding to service requests, and training less experienced staff.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+36 More
2 Days Ago
Albuquerque, NM
Remote
450 Employees
69K-88K Annually
1-3 Years of Experience
450 Employees
69K-88K Annually
1-3 Years of Experience
eCommerce • Information Technology • Sharing Economy • Software
The Customer Support Supervisor is responsible for ensuring exceptional customer service, fostering a positive team environment, and providing continuous feedback for improvement. This role involves leading a team and collaborating with cross-functional departments to enhance customer satisfaction and resolve complex issues efficiently.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
2 Days Ago
Albuquerque, NM
Remote
7+ Years of Experience
7+ Years of Experience
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Senior Director of Customer Success will develop and scale the customer success organization, ensuring clients achieve business outcomes with software and data services. Responsibilities include customer health scoring, KPI tracking, building relationships with customers, driving customer lifetime value, and promoting a customer-centric culture throughout the company.
Top Benefits:
401-K
401-K Matching
Company Outings
+31 More
2 Days Ago
Albuquerque, NM
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.
Top Benefits:
401-K
401-K Matching
Company Outings
+36 More
2 Days Ago
Albuquerque, NM
Remote
299 Employees
5-7 Years of Experience
299 Employees
5-7 Years of Experience
Cloud • Enterprise Web • Software
As a Customer Support Engineer at Chronosphere, you will resolve technical issues for customers, work with internal teams to ensure fast resolution, document solutions, and contribute to knowledge base articles. You will collaborate with engineering to fix problems and improve service offerings.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+45 More
2 Days Ago
Albuquerque, NM
Remote
45 Employees
65K-97K Annually
5-7 Years of Experience
45 Employees
65K-97K Annually
5-7 Years of Experience
Cloud • Information Technology • Other • Sales • Software • Consulting
The Major Client Services Manager will serve as a liaison for Lifecycle Management clients with various communication providers, managing accounts with significant monthly spend, onboarding new clients, identifying solutions, resolving issues, and ensuring outstanding customer service.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More
2 Days Ago
Albuquerque, NM
Remote
500 Employees
185K-285K Annually
7+ Years of Experience
500 Employees
185K-285K Annually
7+ Years of Experience
Security • Software • Cybersecurity • Automation
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+30 More
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