Top Customer Success Jobs in Albuquerque, NM
Ensure customer contacts are addressed, questions are answered, and quality standards are met for each interaction. Responsible for conducting inbound and outbound calls, chats, and emails to provide a positive customer service experience. Stay informed on product updates and department processes to continuously improve. Document all customer interactions and escalate urgent situations to appropriate resources.
The Customer Success Manager will drive partnerships with clients, ensuring product and service needs are met. Responsibilities include mastering specific areas of the Symbotic System (Inventory, Auto Inbound, etc.) and establishing performance metrics, all while fostering strong customer relationships through consultative engagement.
The Customer Success Manager at Evolv is responsible for building strong relationships with customers, ensuring they derive maximum value from products and services. Key responsibilities include managing customer onboarding, developing engagement strategies, conducting performance reviews, and representing customer feedback to improve products and services.
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Samsara is seeking Customer Support Specialists to provide exceptional customer service and support for their service solutions. Responsibilities include managing multi-channel inquiries, troubleshooting account issues, and assisting with documentations and escalations for a diverse industrial customer base.
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
The Customer Experience Specialist will focus on enhancing customer support experiences while contributing to the development of performance excellence cultures. Responsibilities include assisting users, troubleshooting issues, and ensuring clients receive exceptional service. The role also includes innovating strategies to improve customer experience internally.
As an Entry-level Onboarding Specialist at Luxury Presence, you will guide the build out and design of award-winning websites for luxury real estate agents. You will be the primary point of contact, translating client visions into actionable steps for internal teams, while ensuring white-glove treatment throughout the onboarding process.
As a Senior Customer Success Manager, you will manage mid-market customer relationships, driving adoption and revenue while serving as a strategic advisor. Responsibilities include developing account plans, engaging with stakeholders, and mitigating churn risks by ensuring customers achieve their business goals.
The Senior Compliance Specialist at CrowdStrike is responsible for supporting product and service assessments in the company's federally authorized environments. This role involves audit, compliance, vendor risk, and customer assurance functions in the context of security and privacy within enterprise-wide operational areas. The ideal candidate should have experience with various compliance frameworks and technical understanding of key technologies.
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
Top Companies in Albuquerque, NM Hiring Customer Success Roles
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