Sales Development Representative
The backbone of the healthcare system is communication — between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.
But healthcare communication today is broken. It’s disconnected, siloed, antiquated, and highly inefficient… we’re trying to fix that.
Klara’s mission is to transform communication in healthcare, so every patient can receive great care.
We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected — so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves.
Our mission is big, and our team is still growing. And that’s where you come in.
Having recently joined the ModMed family, we are well funded and growing quickly, with plenty of interesting challenges to tackle and foundations to build. It’s an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo and a relentless passion for making our users’ lives better. And we believe the power of a talented team can accomplish anything — even revolutionizing healthcare.
At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms, creating a brighter future for the industry.
Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) and Provider Collaboration that help our clients maximize their efficiencies.
As a vital part of our mission, our Sales Development Representatives (SDRs) drive growth both externally by expanding ModMed/Klara's presence within the healthcare sector, and internally by fostering their own professional development. Seize this unique opportunity to join our dynamic team, where you'll make a meaningful impact on healthcare while accelerating your career trajectory in an environment that values innovation, growth, and collaboration. This is a great opportunity to grow your career by learning and developing foundational sales and business skills within a progressive and high-growth company that is truly modernizing medicine!
Your Role:
Sales Development Representatives are crucial in generating new business for the company by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. They develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Regional Sales Managers (RSMs).
- Conduct outbound cold calls, develop email campaigns, and use other social mediums, such as LinkedIn, to educate and demonstrate the value of our solutions to prospects
- Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Manager(s) or Account Executives
- Refine your sales skills, and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions
- Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
- Maintain detailed and updated documentation and lead management activity using Salesforce.com, SalesLoft/Outreach and other tools
- Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
Skills & Requirements:
- Bachelor's degree in communications, pre-med, business, marketing, or related degree preferred
- Ability to work 3 days per week in the Boca Raton, FL headquarters
- 1-2 years of previous professional experience in sales, marketing, communication, or related professions is highly preferred
- Experience using the following tools is a plus: CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, G-Suite/Mac
- A strong interest in healthcare and developing a career in sales
- Polished and engaging communication skills, both written and verbal
- Strong problem-solving skills with the ability to overcome objections and think on your feet
- Strong planning and organizational skills
- Flexible and adaptable with an ability to receive and learn from feedback
- Exhibits grit: stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment
- Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research
- Collaborative and team-oriented
#LI-SM2 #LI-REMOTE
We Offer:
- Extensive career and growth opportunities in a fast-growing technology and health care area
- The opportunity to work cross-functionally and closely with senior leadership, not only in the Berlin office but also with New York and Boca Raton, FL
- Competitive compensation package
- Top-of-the-line Macbook with powerful specs
- Amazing culture
- Monthly budget for team events (team building, lunches, happy hours...)
- Flexible vacation policy
- Remote work opportunities
- SWAG
Click here to review our Klara GmbH – EU Applicant Privacy Notice (GDPR)