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As the Principal UX Researcher at LogicMonitor, you will improve the user experience of products by planning and conducting research to inform product decisions. You will shape the research program, create processes, educate colleagues on research best practices, and help plan the research roadmap. Responsibilities include managing and driving the research program, executing research to understand customer needs, and collaborating with teams to deliver new features and usability improvements.
The Account Executive at LogicMonitor is responsible for business development and the full sales cycle from initial outbound prospecting to contract sign off. They work with strategic accounts, prospecting activities, demoing the platform, managing proof of concept, and navigating contract negotiations.
The Associate Customer Success Manager is responsible for the product and partnership success of LogicMonitor customers at scale. This position involves driving adoption, providing awareness to available resources, ensuring subscription renewals, and uncovering growth opportunities.